Marketing Advisor Post Booking

We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.

Like any good mission, this one starts with our people.

Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing:

As a Marketing Advisor, you’ll play a key role in driving revenue and enhancing service outcomes for Virgin Australia by creating and executing engaging communications across our owned channels like V-mail, Guest, and Velocity programs. You’ll bring campaigns to life that surprise and delight our customers, always with a hands-on approach. From concept to delivery, you’ll continuously test, learn, and optimise to ensure every message makes an impact.

You’ll be great in this role if you:

- Bring strong experience in managing marketing campaigns across digital and direct channels

- Know your way around HTML and have formal training in Dreamweaver or similar tools

- Have hands‑on experience with data‑driven marketing and CRM techniques, especially email

- Are confident running A/B and multivariate testing to optimise performance

- Can interpret campaign results through reporting and analysis

- Use Adobe Photoshop to create and refine campaign assets

- Thrive in cross‑functional teams or agile squads, collaborating to deliver great outcomes

- Prioritise tasks effectively based on commercial impact

- Have a sharp eye for detail and a commitment to accuracy

- Bring proven experience from a commercial, retail, or sales‑focused environment

- Communicate and present ideas clearly and confidently

- Understand and apply Spam and Privacy compliance in direct marketing

- Hold a degree or post‑grad qualification in marketing, business, technology or a related field (desirable)

- Have formal training in Adobe Experience Cloud or similar platforms (desirable)

- Know how to design and deliver multi‑channel marketing campaigns (desirable)

- Have experience with Adobe Experience Cloud tools like Analytics, Target, and Campaign (desirable)

- Understand the digital sales and eCommerce landscape (desirable)

What you’ll get from us:

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)

- Flexible working arrangements (including work hours and work from home)

- Discounts on travel insurance, car hire, accommodation and experiences worldwide

- Hospitality, retail, technology, beauty services and wellness discounts

- Wellness support, including the Converge digital wellbeing platform

- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial

- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules:

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.

Drive revenue & delight customers by creating impactful campaigns across Virgin Australia's owned marketing channels

Join a team that looks out for one another, where no two days are the same.

Help guests at the very beginning of their journey with outstanding customer service.

Recruiting now for commercial pilots who value balance, lifestyle and flexibility.

Drive revenue & delight customers by creating impactful campaigns across Virgin Australia's owned marketing channels

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