▷ High Salary Business Process Consultant

16 hours ago

Sydney, Australia Cognizant Full time

Overview

Position Summary:

The Sr. Analyst role is crucial for driving the success of our projects in the Cards & Payments and Asset & Wealth Management domains. With a focus on Requirements Gathering, BPC – Business Planning & Consolidation the candidate will work in a hybrid model, collaborating with teams to ensure seamless ServiceNow project execution. This role requires a blend of technical expertise and domain knowledge to deliver impactful solutions.

Mandatory Skills

- Ability to provide business insight and consult clients in a complex and cross functional environment, preferably in ServiceNow tools and products
- Proficiency in gathering and documenting functional and non-functional business requirements
- Strong stakeholder engagement and ability to bridge the gap between technical terms and business users.
- Experience working in Agile/Scrum environments (writing epics, user stories, sprint planning, UAT coordination)
- Strong documentation skills – Business and Functional requirement documents, test scripts and training material.

Duties and Responsibilities

- Act as the primary liaison between business stakeholders and the ServiceNow technical team to gather, analyze and document requirements
- Translate business needs into functional requirements, user stories and acceptance criteria for ServiceNow solutions.
- Perform gap analysis between existing processes and ServiceNow functionality to recommend improvements.
- Develop and maintain documentation (including BRD’s, process flows, user guides to name a few)
- Lead and coordinate user acceptance testing, defect management, and ensure solutions meet business needs.
- Work closely with project managers to support end-to-end project delivery, including scope, timeline and risk management.

Salary & Posting

Salary Range: >$100,000

Date of Posting: 17/ September /2025

Next Steps

Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you Please apply directly with us.

For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.

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