Head of Digital CX
3 weeks ago
A leading telecommunications company in New South Wales is seeking a Director of Digital Customer Experience to lead the digital strategy and enhance customer journeys. The role involves overseeing a team, optimizing KPIs, and ensuring accessibility in digital offerings. Candidates should have extensive digital and leadership experience with strong communication skills. Competitive remuneration, flexible working arrangements, and additional perks like employee discounts are offered.
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Head of Cx Operations
1 day ago
Sydney, Australia Employment Hero Full time**Description**: **Our mission and where you fit in** At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching...
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Head of Product
1 week ago
Sydney, Australia S2M Digital Full time**Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - IT & Telecomms**Sub Classification**: - Project Management / Team Lead**Reference #**: - 3506949A**Contact Name**: - James- **Salary**: - $200,000.00 - $240,000.00 YearFantastic opportunity for a Head of Product to join an International Hotels Operator (70+ hotels) across...
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Head of Digital Cx
2 weeks ago
Sydney, Australia Allens Full timeYour role At Allens, our business teams are specialists in their field, using their unique knowledge and expertise to solve critical client and business challenges. You'll be a part of our Marketing and Client Services (MCS) team based in Sydney or Melbourne, reporting to the General Manager, Marketing, Communications, Brand and Digital. As the Head of...
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Business Analyst
1 week ago
Council of the City of Sydney, Australia Paxus - Technology + Digital Talent Full timeEssential Criteria - Must have hands-on experience managing the full life-cycle of digital projects (including website transformations and enterprise applications) via waterfall methodology, with specific, proven expertise in Microsoft Dynamics CRM or similar enterprise CRM systems - A minimum of 7 years of proven experience as an IT/Digital Business...
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Solutions Architect
3 weeks ago
Council of the City of Sydney, Australia Pathway Search Full timeYou’ll define, design, and guide digital solutions that connect technology, content, and customer experience. Solutions Architect – Digital We’re seeking a contract, Digital Solution Architect to play a key role in shaping customer‑facing platforms across web, mobile, and API channels. Responsibilities - Lead the design of end‑to‑end digital...
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Head of CX Strategy and Design APAC
1 week ago
City of Melbourne, Australia Bupaoptical Full timeBe at the heart of it! We have a clear ambition to be the world's most customer-centric healthcare company. To bring our ambition to life, we are evolving how we do things to create value for our customers now and into the future. Our global purpose is to help our customers live healthier and happier lives. Just imagine the impact you could make. How will...
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Head of Support, APAC
3 weeks ago
Council of the City of Sydney, Australia Monograph Full timeLocation Sydney, Australia Employment Type Full time Location Type Hybrid Department Customer Experience About Us: Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and...
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Digital Engagement Consultant
5 days ago
Melbourne City Centre, Australia Probe CX Full timeAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
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CX Advisory Consultant
5 days ago
Sydney, New South Wales, Australia Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Manager, Digital Cx Improvement
1 week ago
Sydney, Australia Qantas Airways Limited Full timeOpportunity to drive CX improvements across Qantas direct channels - Work on a diverse portfolio with a broad stakeholder group - 14-month fixed term contract role based at our Mascot HQ Keeping our complex business ahead of the game in the digital age is a constant challenge. To be the best, we work hard to deliver digital solutions that respond to the...