Senior Business Analyst

6 hours ago

Sydney, Australia ClearCompany Full time

Senior Business Analyst

Location: Sydney, Australia (Hybrid Working)

Sector: Financial Services / Banking

Contract Type: 9M day rate contract

About the Role

Our client, a leading name in the Australian financial services sector, is seeking a Senior Business Analyst with strong mortgages experience to support a large-scale transformation program. The successful candidate will bring deep understanding of mortgage products, lending operations, and end-to-end origination processes, combined with a data-savvy approach to business analysis. You will work across product, operations, and technology teams to deliver business and system changes that improve efficiency, compliance, and customer experience.

Key Responsibilities

- Lead business analysis for initiatives within the mortgages domain, from requirements gathering to solution delivery.

- Collaborate with Product, Operations, and Technology teams to understand business challenges and define effective solutions.

- Elicit, document, and validate detailed business and functional requirements.

- Map current and future-state processes for mortgage origination, servicing, and settlements.

- Support UAT planning, execution, and defect management.

- Work closely with data, technology, and compliance teams to ensure business needs are met in a regulatory and operationally sound manner.

Skills & Experience Required

- 5+ years' experience as a Business Analyst within mortgages, home lending, or secured finance.

- In-depth understanding of the mortgage lifecycle - origination, credit assessment, documentation, settlements, and servicing.

- Strong stakeholder engagement and communication skills, including the ability to work with product owners, credit teams, and IT delivery teams.

- Data-savvy mindset - comfortable interpreting data, understanding data flows between systems, and using reporting to validate business impacts (without needing to perform detailed data analysis).

- Experience with system and process changes in a complex banking or financial services environment.

- Solid documentation skills, including BRDs, process maps, and user stories.

- Working knowledge of Agile and Waterfall delivery frameworks.

You Will Bring

- A proactive, analytical mindset with attention to detail.

- Confidence working with both business and technical stakeholders.

- Strong problem-solving and critical thinking skills.

- A genuine passion for improving customer and business outcomes in the mortgage domain.

Eligibility

- Candidates must be based in Sydney, Australia, with full working rights.

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