Client Advisor

2 days ago

Sydney, New South Wales, Australia LVMH Group Full time
Overview

We are seeking a dynamic and passionate Client Advisor to join our team. In this role, you will be an ambassador for FENDI, playing a key part in cultivating lasting relationships with our discerning clientele.

Responsibilities

- Elevated Client Experience: Immerse clients in the world of FENDI, providing expert guidance and personalized service that reflects the brand's DNA at every touchpoint.
- Sales Excellence: Drive sales performance by showcasing the breadth of the FENDI collection, engaging in upselling and cross-selling strategies to exceed targets and KPIs.
- Client Relationship Management: Cultivate and expand the FENDI community through strategic CRM activities, exclusive events, and targeted marketing initiatives.
- Brand Presentation: Uphold the highest standards of visual merchandising and store presentation, ensuring a captivating and luxurious environment that aligns with FENDI/'s aesthetic.
- Operational Excellence: Maintain meticulous stock management practices and adhere to all security compliance protocols.

Profile

- A lover of luxury fashion with a strong eye for detail, accompanied with experience in clienteling, knowledge of materials and appreciation for craftsmanship
- Proven retail sales experience with a passion for providing exceptional customer service
- Agile, hungry with a fire in the belly
- Excellent personal presentation
- Bilingual speakers (advantageous)
- Luxury Retail Experience (advantageous)

Additional information

What/'s in it for you?

The opportunity to join a heritage-rich Maison, celebrating 100 years of craftsmanship. FENDI is one of 75 Maisons within LVMH with opportunities for internal mobility. Competitive incentives & commissions structure. Exclusive invitation to LVMH events and access to a competitive benefits program.

The Fendi Maison was established in Rome in 1925 and has evolved into a brand renowned for elegance, craftsmanship, innovation and style.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.

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