Patient Services Officer

4 weeks ago

East Melbourne, Australia Epworth Healthcare Full time

Join a Dynamic Team committed to delivery excellence in patient care
Casual positions available
Located in Freemason, close to public transport

The Role

Due to growth within the team at Epworth Freemasons, we are seeking to appoint Casual Patient Services Officers. You will be responsible for multiple aspects of the pre-admission and admission process for our elective and emergency patients and report into the Patient Service Centre Manger.

**You will make an impact by**:
Processing of elective bookings for surgical and medical patients
Admitting and discharging of patients
Responding promptly to enquiries and requests
General administrative duties and entering patient’s details to create admissions.

To be successful in this role

**You will have**:
Strong computer literacy
Excellent attention to detail
Strong customer service focus
Ability to prioritise in a timely and accurate manner
Ability to work under pressure and make informed decisions according to hospital needs
Excellent communication skills
Previous experience in health care, medical or health fund industry will be highly advantageous

At Epworth, everybody matters.

It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
Salary packaging benefits of $15,900 p.a
In addition, you will be able to salary package meal/accommodation expenses up to $2,650 per annum
Zero or reduced out-of-pocket expenses for health services at Epworth
Discounted private health insurance
Discounts to leading Australian retailers through the “My Benefits” Program

About Freemasons

Located in East Melbourne, close to public transport and the CBD, Epworth Freemasons provides a range of world-class health services. As one of Victoria's leading maternity hospitals, Epworth Freemasons specialises in women’s and men’s health services including breast and gynaecological surgery, endoscopy and urology. Epworth Freemasons also offers comprehensive cancer care, and a full range of surgical services, including robotic assisted surgery, orthopaedics and ICU care.

Epworth Freemasons has recently upgraded and expanded its operating theatres and admissions facilities, along with major refurbishments of patient rooms and building infrastructure.

At Epworth, we care.

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities

Sound interesting? To apply, click the APPLY button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Louanne Zayas on (03) 9483 3465

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care.

Contact Person

Louanne Zayas

Contact Number

9483 3465

Closing Date

09/07/2023

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