IT Desktop Support Analyst

1 month ago


Canberra, Australia Hudson Australia Full time

Due an exciting upcoming project our client are seeking **multiple IT Desktop Support Technicians** to join their team immediately with contracts offered through to March 2024. Working in this environment you'll gain valuable exposure and work as part of a busy team to provide high-level support to a range of stakeholders.

This is a great opportunity to continue growing your skills in a supportive and collaborative team environment.

**On offer**
- Work within a high-profile and fast-paced environment to support throughout a busy period
- Great exposure for your resume and future roles
- A stable contracting position through to 2024

**Key responsibilities of this role include**:

- Responsible for incident management and request fulfilment of end-user devices.
- Queue management utilsing internal systems and tools.
- Build and preparation of Windows OS and Office 365 devices for deployment.
- Providing effective and engaging face-tministration.
- Compiling and troubleshooting issues escalating as required for efficient resolution.
- Excellent communication skills and the ability to proactively solve stakeholder requests.
- Prior experience in a similar level position within a complex government organisation
- A minimum **Baseline Clearance** although **NV1/NV2** would be preferred

For a confidential discussion about this position, or others that we are currently recruiting for please submit a copy of your most recent resume in Word format.

**Additional role details**:

- Casual position approximately 38 hours per week whilst some additional hours may be required
- Central Canberra location close to public transport
- An hourly rate is offered between $45 - $60 inclusive of casual loading + superannuation + relevant award entitlements including penalty rates, overtime and allowances.


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