IT Service Desk Analyst and Desktop Support

3 weeks ago


Canberra, Australia Ignite Specialist Recruitment Services Full time

Contract Type

Contract

Reference

BH-369922

Industry

IT

Salary

per hour - Min: AUD 40 - Max: AUD 70
- Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients.
- Location: Canberra (Interstate applicants will be considered)
- Duration: ASAP until March 2024 with extension possibilities.
- Citizenship Requirements: Must be Australian Citizen - A minimum baseline clearance is mandatory**Desktop Support Technician x15**:
Reference Number: 369921**Responsibilities**:

- Incident management & request fulfillment for the client's end user devices.
- Manage queues via cutting-edge service management tool.
- Windows OS & Office 365 admin with troubleshooting prowess.
- Provide face-to-face user support including VIP staff.
- Contribute to Knowledge Base development.
- Collaborate with Tier 1 & 3 teams for comprehensive solutions.
- Enhance departmental productivity through videoconferencing support.

Required Skills and Experience:
- Excellent verbal & written communication.
- Team player with rapid learning abilities.
- Committed to personal and career growth.
- Customer service enthusiast.
- Sharp problem-solving & attention to detail.
- Master multitasker with priority management.

**Service Desk Analyst x4**:
Reference Number: 369922**Responsibilities**:
- Master queue management using cutting-edge tools.
- Gain expertise in Win 10 & O365 admin.
- Contribute to Knowledge Base development.
- Problem-solve & escalate effectively to Tier 2/3.
- Enjoy a variety of tasks directed by the client.

Required Skills and Experiences:
- Strong communication, written & verbal.
- Team player with quick adaptability.
- Thrive on learning and self-development.
- Customer service enthusiast.
- Sharp troubleshooting & attention to detail.
- Skilled multitasker with priority management.

If this role is of interest to you, please APPLY NOW, or contact Sarah Plamio on 02 6113 7537.
- Regenerate



  • Canberra, ACT, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-369922IndustryITSalaryper hour - Min: AUD 40 - Max: AUD 70 Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients. Location: Canberra (Interstate applicants will be considered) Duration: ASAP until March 2024 with extension possibilities. Citizenship...


  • Canberra, ACT, Australia ignite Full time

    Ignite are looking to hear from experienced Service Desk Analysts and Desktop Support Technicians for one of our government clients. Location: Canberra (Interstate applicants will be considered) Duration: ASAP until March 2024 with extension possibilities. Citizenship Requirements: Must be Australian Citizen - A minimum baseline clearance is mandatory ...

  • IT Support Analyst

    2 months ago


    Canberra, Australia IT Alliance Australia Full time

    Canberra **Attorney-General's Department** One of our **Federal Government** clients is looking for **IT Support Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Strong experience in the provision of desktop/network support services with the ability to handle an interrupt driven environment meeting deadline whilst...

  • IT Support

    3 weeks ago


    Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/NL0698**Title**: - IT Support / Service Desk - Windows 10 - FED GOVT**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - **Long term Federal Government Program of work!**: - **12-month Contract Plus 2-year extensions!!**: - **Rewarding Rates!!** One of...


  • Canberra, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Desktop Support

    1 week ago


    Canberra, ACT, Australia Kinetic IT Full time

    Desktop Support Apply now Job no: WWREQ0026062 Employment type: Full Time Location: Canberra Categories: Service Desk & IT Support About the role In this role, you will be providing onsite and remote desktop support, conducting maintenance, and troubleshooting activities, to all internal crew as well as new staters across the Kinetic IT...


  • Canberra, Australia The Treasury - Australian Government Full time

    The IT Service Desk provides IT support to the Treasury’s staff and portfolio agencies. The successful applicant(s) will have well developed interpersonal, communication and client service experience within the Information Technology industry. A merit pool is to be established from this process. **Service Desk Analyst - APS 4** Key responsibilities will...

  • Service Desk Analyst

    3 weeks ago


    Canberra, Australia ASIC Full time

    ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team - Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation) - Permanent position based in Canberra A future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all...

  • Service Desk Analyst

    3 weeks ago


    Canberra, Australia ASIC Full time

    ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team - Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation) - Permanent position based in Canberra A future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all...

  • Service Desk Analyst

    2 months ago


    Canberra, Australia IT Alliance Australia Full time

    Canberra **Australian Electoral Commission** One of our **Federal Government** clients is looking for **Service Desk Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network. -...

  • Service Desk Analyst

    2 months ago


    Canberra, Australia Exclaim IT Pty Ltd Full time

    **Competitive hourly rate on offer**: - Flexible work arrangements - Work in a Federal Government role - Must be able to obtain NV1 clearance **Location**:Australian Capital Territory - Australia **Work type**:Contract **Date Posted**:25 July, 2023 **Reference**:#15881 **About the role**.**: The Service Desk Analyst supports the Service Desk Manager in...

  • Service Desk Analyst

    2 weeks ago


    Canberra, Australia Genesis IT&T Pty Ltd Full time

    **Permanent Full Time**: - **Global IT Company / Federal Government Client**: - **NV1 clearance is required** A leading global ICT organisation is currently seeking a Junior Service Desk Analyst to perform level 1 IT support services for a large federal government environment based in Canberra ACT. **Key Responsibilities**: - All Incidents, Queries,...


  • Canberra, ACT, Australia ASIC Full time

    ASIC is seeking a full time Service Desk Analyst to join their Digital, Data and Technology Team Salary starting from $90,749 depending on experience (plus up to 15.4% superannuation) Permanent position based in CanberraA future with ASIC means that your work will contribute to ASIC's vision for a fair, strong and efficient financial system for all...


  • Canberra, ACT, Australia Clicks IT Recruitment Full time

    Under direction of the Service Desk Team Leader, Service Desk Officers have a range of responsibilities including, but not limited to:Providing effective Service Desk support for IT Services' clients.Recording incidents, service requests, status and resolution information using the IT Service Management System, escalating incidents and service requests...


  • Canberra, ACT, Australia HiTech Personnel Full time

    Reference #: JF/NL0804Title: Service Desk Analyst ITIL Active Directory, Microsoft FED GOVTCategory: ICTLocation: ACTWork Type: ContractRemuneration:- $NegTerm: 6 month + EXTDescription:- ASAP Start with a leading Federal Government Department:Lucrative hourly rates on offer $$:- Ability to obtain a federal government clearanceOne of Australia's prominent...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 1 hour agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...


  • Canberra, ACT, Australia Cleared ICT Full time

    Location: Australian Capital Territory Sectors: Cyber Security, Engineering, ICT Employment type: Contract Salary: AU$300 AU$301 per day Contact name: Daniel Crowe Job reference: BBBH437_ Published:- about 4 hours agoCleared ICT are recruiting for a Desktop Support Analyst, for on-going IT support work within a defence environment in Canberra.We are looking...

  • IT Service Desk

    4 weeks ago


    Canberra, Australia Australian Secret Intelligent Service Full time

    2024 Technologist Campaign ICT Service Desk Level 4 - 6 ($89,990 - $124,099) ASIS is Australia’s overseas secret intelligence collection agency. Its mission is to protect and promote Australia’s vital interests through the provision of intelligence services as directed by the Australian Government. Its work can involve collecting intelligence...

  • Service Desk Analysts

    2 months ago


    Canberra, Australia Davidson Group Services Full time

    **Join Our Dynamic Team as a Service Desk Analyst!** Are you a tech-savvy problem solver with a passion for providing exceptional customer service? We are seeking talented Service Desk Analysts to join our clients thriving team and help them deliver top-notch IT support to their valued Government clients. **About the Role** As a Service Desk Analyst, you...

  • Service Desk Analyst

    4 weeks ago


    Canberra, Australia Ignite Specialist Recruitment Services Full time

    **Multiple Service Desk Analyst/ IT Help Desk/ IT Support Officer**: - ** $35-$50 per hour**: - ** Long Term Federal Contract** Ignite are seeking several technology orientated people to join one of our well known Federal Government clients as a Service Desk Analyst. **Role and Responsibilities can include**: - Assisting with Incident management and...