![HMPS](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
**Introduction**:
Start your journey as the initial touchpoint for our valued customers at HMPS and Propac.
We're searching for a dedicated Customer Service Representative who's eager to offer extraordinary service, resolve inquiries effectively, and delivering outstanding service to every customer interaction.
Applications will be accepted until close of business Friday, September 29th
**Description**:
As a customer service specialist, you'll be a crucial point of contact for our valued customers. Your responsibilities will include:
**Smoother Service Delivery**: Ensuring that our customers receive a seamless service experience that reflects our commitment to excellence.**Efficient Scheduling**: Booking service work and adjusting job schedules as necessary to accommodate changing requirements.**Prompt Communication**: Handling incoming calls, monitoring our shared mailbox, and taking appropriate actions to respond promptly and effectively.**Order Processing**: Processing customer purchase orders for equipment, coordinating shipping, installations, and commissioning processes.**Team Collaboration**: Supporting the wider National Customer Service Team by providing assistance and stepping in as needed, fostering a collaborative and unified approach.**Reporting**: Compiling daily, weekly, and monthly statistical reports as necessary to keep our processes transparent and effective.**Driving Improvement**: Playing an active role in championing and supporting continuous improvement initiatives within our National Service Centre.
**Skills and Experiences**:
**To excel in this role, you'll need**:
**Customer Interaction Expertise**: Utilise your experience to handle customer inquiries, schedule service calls, and effectively resolve issues, ensuring utmost satisfaction.**Effective Communication**: Employ your strong verbal and written communication skills to convey information clearly and establish strong rapport with customers.**Masterful Organisation**: Showcase your exceptional organisational skills to juggle multiple tasks, prioritise work effectively, and consistently meet deadlines.**Performance Excellence**: Leverage your track record in meeting key performance indicators (KPIs) to contribute to our team's success.-
**Relationship Building**: Employ your interpersonal prowess to forge positive relationships with both internal and external stakeholders.**Positive Customer-Centric Approach**: Contribute your enthusiastic and positive attitude to our customer service team, ensuring our commitment to delivering exceptional customer service
**About Us**: Since 1980, we've embarked on a journey that has propelled us to the forefront of the engineering industry. Today, we stand tall as a market-leading engineering powerhouse specialising in cutting-edge end-of-line factory automation. Our dedication has led us to become a prominent supplier of automation systems to food and beverage enterprises spanning Australia, New Zealand, and the global stage.
**Our Distinctive Identity**: With a workforce of over 90 skilled individuals and a network of multiple sites across Australia, we've cultivated an environment that thrives on delivering tailor-made, innovative solutions. We take immense pride in creating opportunities for all members of the HMPS Group, fostering growth, development, and success.
Join us as we continue to redefine engineering solutions. Your journey starts here.
-
Customer Service Representative
2 days ago
Heidelberg West, Australia HMPS Full time**Introduction**: - As a Customer Service Representative, you will be the first point of contact for our valued customers, providing exceptional service, addressing inquiries and ensuring customer satisfaction - This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced manufacturing environment - In...
-
Customer Service Representative
1 week ago
Heidelberg West, Victoria, Australia HMPS Full timeIntroduction:Start your journey as the initial touchpoint for our valued customers at HMPS and Propac.We're searching for a dedicated Customer Service Representative who's eager to offer extraordinary service, resolve inquiries effectively, and delivering outstanding service to every customer interaction.Applications will be accepted until close of business...
-
Customer Service Representative
3 weeks ago
Heidelberg, Australia Mars Recruitment Full time**Role Overview**: Seeking a Customer Service Representative at to join a renowned supplier of mobility and healthcare on a full-time permanent basis. Based working full of the office in Melbourne's northeast, your role will encompass a diverse range of responsibilities, including: - Guiding customers through product sales and rentals - Processing orders...
-
Customer Service Representative
1 week ago
Heidelberg, Victoria, Australia Mars Recruitment Full timeRole Overview:Seeking a Customer Service Representative at to join a renowned supplier of mobility and healthcare on a full-time permanent basis.Based working full of the office in Melbourne's northeast, your role will encompass a diverse range of responsibilities, including: Guiding customers through product sales and rentals Processing orders accurately...
-
Customer Service Representative
4 weeks ago
Heidelberg West, Australia HMPS Full time**Introduction**: - First point of contact for our valued customers, providing exceptional service, addressing inquiries and ensuring customer satisfaction - This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fast-paced manufacturing environment - Responsible for providing customer service excellence and...
-
Customer Service Representative
1 week ago
Heidelberg West, Victoria, Australia HMPS Full timeIntroduction: First point of contact for our valued customers, providing exceptional service, addressing inquiries and ensuring customer satisfaction This role requires excellent communication skills, a positive attitude, and the ability to thrive in a fastpaced manufacturing environment Responsible for providing customer service excellence and contributing...
-
Customer Service Representative
3 weeks ago
Heidelberg West, Australia HMPS Full time**Introduction**: We are currently seeking a Customer Service - Outbound specialist with exceptional customer service skills to join our customer service team in Heidelberg, Victoria. You will be primarily responsible for contacting our existing customers to book in service work, build rapport with customers, other team members and contractors. We are...
-
Customer Service Representative
1 week ago
Heidelberg West, Victoria, Australia HMPS Full timeIntroduction:We are currently seeking a Customer Service - Outbound specialist with exceptional customer service skills to join our customer service team in Heidelberg, Victoria. You will be primarily responsible for contacting our existing customers to book in service work, build rapport with customers, other team members and contractors.We are looking for...
-
Customer Service Representative
3 weeks ago
West Perth, Australia TSA Group Full timeCompany Description TSA is an Australian-owned business specialising in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally. We’re a purpose driven business and our mission is clear. We endeavour to create experiences that...
-
Customer Service Representative
3 weeks ago
Para Hills West, Australia MIDAS SERVICE CENTRE Full time**About the role** As a Service Advisor at Midas Para hills, you will play a vital role in delivering customer service excellence to our valued customers when they bring their vehicles in for Servicing, Diagnostic and Warranty repairs. You will be organizing service bookings and liaising with customers, while working closely with the workshop and parts...
-
Customer Service Representative
2 weeks ago
Para Hills West, Australia MIDAS SERVICE CENTRE Full time**About the role** As a Service Advisor at Midas Para hills, you will play a vital role in delivering customer service excellence to our valued customers when they bring their vehicles in for Servicing, Diagnostic and Warranty repairs. You will be organizing service bookings and liaising with customers, while working closely with the workshop and parts...
-
Customer Service Representative
2 weeks ago
West Perth, Australia TSA Group Full timeCompany Description We’ve been providing customer experience solutions to some of Australia’s biggest brands for more than two decades, managing contact centre operations and Voyages Indigenous Tourism Australia is one our partners. Representing Voyages Indigenous Tourism Australia, you will be a brand ambassador who protects these rich cultural...
-
Customer Service Representative
3 weeks ago
West Melbourne, Australia Breeze Group Labour Specialists Full time**Breeze Group **is looking for a Customer Service Representative for one of our valued clients. **The role**: At a glance, you will be required to: - Provide and maintain customer service to clients, both nationally and internationally. - Processing customer orders - Communicating with all departments where required - Provide feedback on efficiency of...
-
Customer Service Representative
1 month ago
West End, Australia people2people Full time4 Month Contract with scope for extension - Flexible work arrangements - 1 day in the office per week - Hardware provided - $32.75ph + super - Working 10am - 6pm **About The Company** Listed in the Fortune 500 ‘Best Companies to Work For’ this business manufactures market-leading medical devices. Based close to Brisbane's CBD they currently seeking a...
-
Customer Service Representative
1 week ago
West End, Australia people2people Full time4 Month Contract with scope for extension - Flexible work arrangements - 1 day in the office per week - Hardware provided - $32.75ph + super - Working 10am - 6pm **About The Company** Listed in the Fortune 500 ‘Best Companies to Work For’ this business manufactures market-leading medical devices. Based close to Brisbane's CBD they currently seeking a...
-
Customer Service Representative
1 week ago
West End, Australia people2people Full time4 Month Contract with scope for extension Flexible work arrangements 1 day in the office per week Hardware provided- $32.75ph + super Working 10am 6pmAbout The CompanyListed in the Fortune 500 'Best Companies to Work For' this business manufactures market-leading medical devices. Based close to Brisbane's CBD they currently seeking a Customer Service...
-
Customer Service Representative
2 weeks ago
West Perth, Australia TSA Group Full timeCompany Description TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...
-
Customer Service Representative
3 weeks ago
West Perth, Australia TSA Group Full time**Company Description** TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in West Perth. This is an exciting opportunity to represent Australia's...
-
Customer Service Representative
1 month ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Service Representative
4 weeks ago
West Perth, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...