Service Advisor

3 weeks ago

Osborne Park, Australia Eagers Automotive Full time

Permanent Full time position | Company Vehicle included
- Fun team building events monthly
- Friendly supportive management team | Encourage career development and growth

**Eagers Automotive **is currently looking for a highly motivated and passionate
**Service Advisor** to work at
**Paceway Mitsubishi, **in
**Osborne Park**.

Paceway Mitsubishi is conveniently located on Scarborough Beach Road in Osborne Park and have won highly Distinguished Dealer on multiple occasions for our exceptional customer service. We are able to achieve this by creating a work culture where we encourage our staff to grow and give recognition for their hard work with rewards.

Reporting to the Service Manager, this role will be responsible for booking, greeting, and managing daily customer relations for the dealership’s service department.

**This includes the following**:

- Answering customer enquiries regarding their vehicles service
- Up-selling additional service work
- Ensuring all customer requirements are met
- Build relationships with customers and internal stakeholders
- Delivery quality customer service

***

The Service Advisor role is strongly customer-service focussed, as well as having elements of sales, and automotive knowledge. Therefore, a background in these fields would be highly advantageous but not essential.

**About you**:
If you are someone that takes pride in their customer service skills, values reliability and efficiency with a positive ‘can do’ attitude, then we are looking for you

You will ideally possess:

- Experience within a Service Advisor role is preferable
- Desire to deliver exceptional customer service
- Operate with a high level of Integrity
- Superb interpersonal skills

We are looking for a passionate individual with exceptional customer service skills. We are willing to train the right person with the right attitude.

**The Benefits**
- On-site free parking
- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- Under Learning Together, we have networking groups such as our **Fearless Female Forum **to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our **Sales and Service Development** program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
- A top of the line **Employee Assistance Program** with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

**Paceway Mitsubishi **is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and would love to hear from you if the above details resonate with you

Eagers Automotive - Moving together.

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