Service Advisor

6 months ago

Wetherill Park, Australia Cummins Full time

**Service Advisor - Wetherill Park**

Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what _#LifeAtCummins_ is all about.

We are looking for a talented **Service Advisor** to coordinate and schedule customer repairs for our automotive and industrial customer based in our Wetherill Park branch.

**In this role, you will make an impact in the following ways**:

- Serve as first point of contact with customer and determine their requirements
- Plan jobs and create work orders, book in trucks or industrial machineries for Engine repairs
- Communicating vehicle symptoms to workshop team and fault rectifications to the customers.
- Track repair progress, consistently liaise with the customer to keep them updated with progress.
- Follow procedures and document required information in the service management system in order to have an accurate record of the work completed.
- Liaise with internal stakeholders - (mainly technicians, customer account managers and parts department) to ensure a smooth process from beginning to end.
- Submit accurate warranty claim in first attempt.
- Close and Invoice jobs in a way that maximizes profit on each one.

**To be successful in this role you will need the following**:

- Experience in a similar role is preferred.
- World class communication skills - both written and verbal with solid IT capabilities
- Experience of delivering first class customer service
- Punctual and reliable.
- Have a professional attitude and be well organised.
- Be able to multitask and work in a team environment
- Demonstrate care and attention to detail

**Compensation and Benefits**
- Base hourly rate.
- Overtime penalties.
- Participation in an annual variable compensation (bonus) program.
- Salary continuance insurance.
- Discounts with select private health insurance,
- PC software/hardware and a range of vehicles.
- Annual remuneration reviews.
- Safety equipment / PPE and uniforms provided
- a range of personal and professional benefits.
- At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._

**Job** SERVICE

**Primary Location** Australia-New South Wales-Sydney-Australia, Wetherill Park, Distributor BR 210

**Job Type** Experienced - Exempt / Office

**Recruitment Job Type** Office

  • Service Advisor

    5 months ago

    Wetherill Park, Australia Cummins Full time

    **Service Advisor - Wetherill Park** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility, so you can explore your passions while making an impact...

  • Service Advisor

    5 months ago

    Wetherill Park, Australia Auto Talent Full time

    My client is a respected leader in diesel fuel injection services, repairs, and parts solutions, known for their impressive history of technological innovation in diesel engine sub-systems. They maintain strong partnerships with major manufacturers across Australia. As a Service Advisor at their Wetherill Park branch, you will play a pivotal role in...

  • Field Quality Assurance Specialist

    4 weeks ago

    Wetherill Park, Australia Service Stream Full time

    Description SummaryAn exciting opportunity has arisen for a Field Quality Advisor to join Service Stream's Telecommunications division.About the RoleService Stream's Telecommunications division is currently seeking a Field Quality Advisor to support the National Delivery Manager in the day-to-day operational activities and will be responsible for overall...

  • Telecommunications Quality Assurance Specialist

    3 weeks ago

    Wetherill Park, Australia Service Stream Full time

    About the RoleService Stream's Telecommunications division is seeking a Field Quality Advisor to support the National Delivery Manager in day-to-day operational activities. The successful candidate will be responsible for overall Regional Quality performance, Compliance, and the continual improvement of programs processes and operations within the NBN Unify...

  • Field Quality Auditor

    4 months ago

    Wetherill Park, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Field Quality Advisor to join Service Stream's Telecommunications division! About the Role Service Stream's Telecommunications division is currently seeking a Field Quality Advisor to support the National Delivery Manager in the day-to-day operational activities and will be responsible...

  • Service Advisor

    5 months ago

    Condell Park, Australia SWEA - European Experts Full time

    SWEA is an industry-leading business supplying high quality European automotive parts. We are a family owned business and have been in operation for over 35 years, establishing a well-respected reputation and large customer base. Our South West Sydney branch includes an automotive workshop specialising in European passenger and light commercial vehicle...

  • Service Advisor

    7 months ago

    Victoria Park, Australia Autoleague Full time

    Competitive Salary Package + Incentives + Benefits $$$ - Amazing company culture with a supportive management team - Ongoing training and fantastic career development opportunities **About Us**: At Youngs WA, we're not just about selling cars; we're about building lasting relationships with our customers and ensuring their vehicles receive the highest...

  • Service Advisor

    2 months ago

    Condell Park, Australia SWEA - European Experts Full time

    SWEA is an industry-leading business supplying high quality European automotive parts. We are a family owned business and have been in operation for over 35 years, establishing a well-respected reputation and large customer base. Our South West Sydney branch includes an automotive workshop specialising in European passenger and light commercial vehicle...

  • Field Quality Assurance Specialist

    4 weeks ago

    Wetherill Park, Australia Service Stream Full time

    About the OpportunityService Stream's Telecommunications division is seeking a Field Quality Advisor to support the National Delivery Manager in operational activities and ensure overall Regional Quality performance, Compliance, and continual improvement of programs, processes, and operations within the NBN Unify Services contract.Key...

  • Service Advisor

    1 month ago

    Osborne Park, Australia Autoleague Full time

    Competitive Salary Package + Incentives + Benefits $$ - Join one of the Largest Automotive Groups in the Australia - Receive fully maintained company vehicle and fuel card **Osborne Park Kia and LDV** are currently seeking an experienced, customer focused **Automotive Service Advisor** for an exciting opportunity to join their vibrant Service...

  • Field Quality Assurance Specialist

    1 month ago

    Wetherill Park, Australia Service Stream Full time

    About the RoleService Stream's Telecommunications division is seeking a Field Quality Advisor to support the National Delivery Manager in day-to-day operational activities and ensure overall Regional Quality performance, Compliance, and continual improvement of programs, processes, and operations within the NBN Unify Services contract.Key...

  • Telecommunications Quality Assurance Specialist

    1 day ago

    Wetherill Park, Australia Service Stream Full time

    About Service Stream's Telecommunications DivisionService Stream's Telecommunications division is seeking a highly skilled Field Quality Advisor to support the National Delivery Manager in day-to-day operational activities and be responsible for overall Regional Quality performance, Compliance, and continual improvement of programs processes and operations...

  • Service Advisor

    5 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full Time position - Base salary, commission and company vehicle Included in salary package - Friendly supportive management team | Encourage career development and growth **About the role**: **Eagers Automotive **is currently looking for a highly motivated and passionate **Service Advisor** to work at** Paceway Mitsubishi, **in **Osborne...

  • Service Advisor

    5 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Looking for a new challenge? - Work for a National Automotive Group with numerous opportunities - Great earning potential - salary plus commission package! **Eagers Automotive (AHG)** have an exciting opportunity for a highly motivated and passionate individual to join us as a **Service Advisor** at** Subaru Osborne Park.** This role provides great earning...

  • Service Advisor

    1 month ago

    Regency Park, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMI Hino CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with strong factory backing. Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology. About the...

  • Service Advisor

    6 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full time position| Northern Location - Osborne Park - Friendly & Supportive team environment | Ongoing Training & Support - Come and start your journey at Westpoint Star with this exciting brand **Westpoint Star **is currently looking for a highly motivated and passionate individual to join our service team as a **Service Advisor**, based in...

  • Service Advisor

    6 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full time position | Company Vehicle included - Fun team building events monthly! - Friendly supportive management team | Encourage career development and growth **Eagers Automotive **is currently looking for a highly motivated and passionate **Service Advisor** to work at **Paceway Mitsubishi, **in **Osborne Park**. Paceway Mitsubishi is...

  • Service Advisor

    5 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Looking for a new challenge? Join us today! - Work for a National Automotive Group with numerous opportunities - Great earning potential - salary plus commission package! **Eagers Automotive (AHG)** have an exciting opportunity for a highly motivated and passionate individual to join us as a **Service Advisor** at **Subaru Osborne Park.** This role provides...

  • Service Advisor

    6 months ago

    Osborne Park, Australia Eagers Automotive Full time

    Permanent Full time position| Central Location - Osborne Park - Friendly & Supportive team environment | Ongoing Training & Support - Come and start your journey at Lynford with this exciting brand! **Lynford** is currently looking for a highly motivated and passionate individual to join our service team as a **Service Advisor** role, based in Osborne...

  • Service Advisor

    6 months ago

    Regency Park, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMI Hino CMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers. The brand comes with strong factory backing. Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology. CMI Hino, as...