System Analyst

Business Unit:
Cubic Transportation Systems

Company Details:
Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S. and allied nations. If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect. We invite you to explore opportunities with Cubic.

Job Details:
Job Summary: The Systems Analyst shall be responsible for the support and system administration activities necessary for the efficient management and availability of the system and will need to work closely with all aspects of Cubic Operation, Engineering, Test teams and the Client. This position typically works under general supervision and direction. Incumbents of this position may exercise discretionary and substantial decision-making authority.

Essential Job Duties and Responsibilities:

- Work collaboratively within a team of System Analysts.
- Identify, investigate and resolve technical issues. This includes issue definition, impact assessment and reporting and remediation activities
- Perform implementation and constant refinement of monitoring and event solutions
- Maintain and administer the systems so as to minimize outages and down time meet availability and reliability KPI’s and SLA’s
- Support release and change management activities for new solutions and software releases
- Support security patching activities
- Administration of security controls for the system to comply with quality and security requirements to ensure integrity of the systems
- Perform analysis of system performance
- Develop and maintain system documentation where required

General Duties and Responsibilities:

- Comply with Cubic’s Quality Management System
- Comply with Cubic Occupational Health, Safety and Environment policies and procedures
- Comply with security in accordance with established policies and procedures of the organisations
- Comply with Cubic Human Resources Procedures
- Other duties as requested

Minimum Job Requirements:
**Qualifications**:
Essential:

- Degree in a related IT/Computer Science discipline or equivalent experience

Skills/Experience/Knowledge

Essential:

- Minimum 3 years’ experience in systems analysis and design Device, Customer and Payment Gateway Systems
- Minimum 3 years’ experience in supporting Unix, Linux or Microsoft environments
- Knowledge of SQL Queries and reports
- Demonstrated ability to manage systems in a multiple server environment
- Working Knowledge of MS Visio, MS Project and Microsoft Office

Desirable:

- Experience in PCI-DSS and/or ISO27000 based system security processes
- Previous experience supporting CRM platforms, IVRs, public facing websites, online payment systems and integration software
- Previous experience in the development and operation of transport ticketing systems

Personal Qualities
- Must be able and willing to travel.
- A self-motivated and proactive individual able to work with mínimal supervision
- Able to build and maintain client relationships
- Proven ability to pick up new skills quickly and effectively
- Possessing a methodical and structured approach to analysing business processes
- Ability to effectively communicate at all levels
- Work within a growing team, which will require cross skilling to support periods of leave
- Ability to be on-call as the role requires some after hours and weekend work

Condition of Employment:
Successful outcome of a National Police Check
- The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need._

Worker Type:
Employee