Assistant Clinic Manager
5 days ago
**Assistant Clinic Manager**
**About Us**
**City Cave Float & Wellness Centre** aims to build healthier communities through services that support the mental and physical well-being of our clients through float therapy, infrared saunas, and massage services. The brand is on the fast track to success as it is the fastest-growing health and wellness brand in the Southern Hemisphere, with 30 locations Australia-wide (and growing).
**About the Opportunity**
We are opening our doors at City Cave Centre and have an exciting opportunity for an experienced **Sales & Customer Service focussed Assistant Manager** to lead our newest centre to success.
This role will be responsible to oversee all areas of centre operations through leading and coaching your team, driving sales growth, and executing operational requirements.
**Remuneration**:
- $55,000 - $60,000 + Super + Monthly Bonus structure.
- Ability to earn an up to an additional $1,700 per month in Bonuses
**Location**: Roseberry St, Balgowlah NSW
**Hours**:
- Full time (38 hours).
- Flexible with days and times (business is open 9am-9pm, 7 days a week).
**About You**:
- Customer service focussed with a positive attitude.
- Prior experience leading and managing a team & consistently meeting/exceeding sales targets.
- Responsible, organised, and efficient.
- A background or interest in health and wellness is desired but not essential.
**Key Responsibilities**:
- Overall operational control and performance of the City Cave Centre.
- Maintain sales and second line of income targets.
- Merchandising of inventory.
- Linen inventory.
- Complete daily and weekly reports for management.
- Administration and Diary Management.
- Complete water chemistry test and treat effectively.
- Respond to all customer feedback and enquiries promptly.
- Ensure all facilities and services are in a safe and operational capacity.
- Complete marketing for the centre.
- Ensure that dress standards are maintained by all staff in the centre.
- Ensure that the customer service needs and expectations are exceeded daily.
- Weekly Stocktake.
- Ensure the facility remains clean and well-presented at all times.
- Make sure all Float Rooms are clean and dry between clients.
- Make sure all infrared Sauna Rooms are cleaned and prepped for the next client.
- Health Fund Receipting.
- Clinical Documentation Compliance for Massage Therapists.
- Recruitment and new staff inductions to centre.
- Performance Reviews.
- Massage Therapist Management.
- Brand compliance.
- Supplier Communication.
**Why work for us? City Cave Benefits**:
- Work for the leading brand in float, sauna, and massage therapies in Australia.
- Join a team that ensures we always aim to satisfy our clients and continually set our standards higher.
- A supportive work environment with plenty of career progression opportunities
- Discounted City Cave services.
- Outstanding Bonus structure.
We are a busy Centre and open until 9 pm, 7 days per week.
**Join this amazing company by clicking ‘APPLY’ now**
**Salary**: $55,000.00 - $60,000.00 per year
Supplemental pay types:
- Monthly bonus
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