Facilities Customer Service Officer

2 months ago


Gold Coast, Australia Core Talent Full time

12 Jan 2023
- QLD, Gold Coast, Australia
- Full-time
- AU$30.00 - AU$33.00 per hour
- Business Support

**The Role**

My client is a global facilities management organisation that is seeking their next Fcailities Administrator.

The role will see you overseeing the maintenance and repair coordination within one of my clients largest sites.

This position requires a highly experienced professional that is able to deal with tight deadlines and juggle an ever-changing priority list. Working with various internal and external trades personnel you will need to demonstrate a high level of administration and organisational skills and most of all - lots of personality

**Day to Day**
- Answering incoming calls regarding maintenance queries
- Actioning the requests by contacting the relevant contractors
- Data entry
- Handling complaints
- Reporting on progress of repairs and work orders on site
- Ensuring work orders are completed within budget

**Requirements**:

- Proven experience in despatching work in a Facility Management or Trade
- Ability to multitask and work to deadlines
- Strong admin skills - MS Office, Outlook
- Professional phone manner with the ability to problem solve and handle disputes
- COVID-19 vaccination certificate

**Benefits**
- Work with a globally recognised business
- Encouraged internal career progression
- Empoyee recognition programs

**How to Apply



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