Service Integration and Management Lead

6 months ago


Canberra, Australia DFP Recruitment Services Full time

**Job description**:

- Initial 12-month contract with extensions
- Australian Citizen with ability to obtain Baseline clearance
- Hybrid working arrangements
- Canberra only

**DFP Recruitment** is seeking a **Service Integration and Management Bundle Lead** to join a Federal Government Department for a long-term engagement. The SIAM Bundle Lead will lead a leveraged team of technical, commercial, and service delivery specialists, including the SIAM SME, to deliver assigned outcomes.

**Responsibilities**
- Work closely with the Sourcing Lead and the Program Office Lead in defining, scoping and managing the delivery of assigned outcomes.
- Work closely with the EL2 Director in ensuring appropriate levels of engagement are being undertaken with existing IT service management teams.
- Ensure that the Department’s future people, process and technology requirements for SIAM are identified, documented and addressed.
- Work with all relevant stakeholders to develop any approach to market documentation for SIAM.

**Desired Skills and Experience**
- Significant demonstrated experience in implementing SIAM services across large scale ICT delivery environments, including within Government.
- Demonstrated experience with service management and enterprise operational toolsets and solutions.
- Strong stakeholder engagement and change management skills to facilitate smooth transitions and minimise disruption.

**To Apply**:


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