Customer Service Advisor

2 weeks ago

Melbourne, Australia Westpac Banking Corporation Full time

Customer Service Advisor
- **Join a diverse and growing team at Bank of Melbourne in Doncaster**:

- **Permanent Part Time role (24 hours per week)**:

- **Work across neighbouring branches to support the team, within 25km from your main branch**

**How will I help?**

You'll be the face of Bank if Melbourne - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that clearly offers the most value for them. Along the way, you'll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending.

**What's in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you'll be paid well, and supported throughout your career so you can grow as you do. You'll also be encouraged to take part in our fun community projects as a paid volunteer.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

With experience in customer service - and a solid track record for meeting sales targets - you'll see this role as your next opportunity to become a new business expert. You'll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you'll do all of this as part of a team environment - which you'll have worked in before.

**What's it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

Start here. Select the **APPLY** or button

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300001037356981

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