Service Advisor

1 month ago


Melbourne, Australia Recruitment Alternative Full time

Secure employment in a well-established organisation
- Great team environment and supportive culture
- Personal development & career progression

**About the Role**

Due to continued business expansion and growth, our client is seeking an experienced and passionate
**Dealership Service Advisor** to join their professional team.

**What’s great about this role**:

- Well-established organisation (30 years)
- Great team environment and supportive culture
- Australian family owned and operated
- Car park available and access to train station
- Ongoing training provided

**Duties**:

- Record appointments requested by customers via the department’s appointments system.
- Complete repair orders and other necessary documentation on arrival of customer.
- Determine and inform customer of estimated cost, time when vehicle will be ready and method of payment
- Provide accurate invoices and reports to customers
- Follow-up service times to ensure vehicles are completed on time

**Skills and Experience**:

- Minimum 2 years’ experience in a Service Advisor role _(Experience in a dealership environment is essential)._
- Adequate knowledge of motor vehicles.
- Current manual driver’s license
- Exceptional customer service skills
- Excellent communication skills - verbal & written
- Professional presentation and telephone etiquette

***

**How to apply**

**Job ID**:
KM11916


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