Business Application Owner

5 months ago

Sydney, Australia Westpac Group Full time

**Permanent full-time role**:

- **Hybrid Working Model - Currently 2 day in the office**

**How will I help?**

**Your key responsibilities include**:

- Acting as the intermediary between end-users and IT to ensure the business/user requirements are delivered in IT solutions
- manage and co-ordinate test lifecycles (timeline, scripts, capabilities, resources, execution and delivery effectively
- review and provide input to Project and change documentation
- Plan resources, UAT test execution and implementation plans and approach for Enterprise Release and Production support testing
- Deliver test results and regular updates on execution progress against timelines.
- Deliver system enhancements on time that fully meet customer requirements and ensure system enhancement analysis, development and process is delivered as per Business requirements minimizing workarounds
- Manage the resolution of escalated system issues and turnaround times to ensure issues are resolved in accordance with business needs, timeframes and Service Level Agreements (SLA)
- Manage Application Test Defects through to resolution or business acceptance of workarounds with the Project teams
- Provide sign-off for all changes to ensure that risks are minimized and communicated to the business
- Ensure processes and procedures are in place to provide effective and optimal solutions to issues raised by system users
- Understand and adhere to policies and procedures to ensure compliance with all legislative, regulatory and SOX compliance where applicable are met

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements.

**What do I need?**

To be successful in this role, you need to have the following skills:

- Testing knowledge and understanding - System Integration Testing (SIT) and User Acceptance Testing (UAT)
- Demonstrated experience with stakeholder engagement and relationship skills
- Understanding of Project Management - specific to customer service (stakeholders) and information technology perspectives
- Subject Matter Expert (SME) relating to knowledge for change management, specific to system releases and business requirements
- High risk lens - understanding of various governance procedures, compliance and controls - specific to SOX, Juno etc
- Essential - Experience/exposure to systems and various stakeholders from lowest level to executive level (Banking Systems)

**What’s it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will have access to banking, wealth, and insurance benefits. With us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility and one where everyone belongs. #LI - Hybrid.

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?

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