Assessment & Hearing Coordinator

4 months ago

Melbourne, Australia Victorian Civil and Administrative Tribunal (VCAT) Full time

Location: Melbourne | CBD

Job type: Full time / Until 28 Feb 2025

Organisation: Victorian Civil and Administrative Tribunal (VCAT)

**Salary**: $76,817 - $85,048

Occupation: Legal

Reference: VG/C00110A
- Fixed Term VPS3 opportunity
- Work closely with the administration teams
- Evaluate and provide recommendations on suitable hearing methods

**About Us**

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.

Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

**VCAT**

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

**About the Role**

This role will make contact with persons with disability, and their supports to determine how best to support attendance, taking into consideration their circumstances.

The role will be required to make informed judgments, analyse information from various sources, and has a strong customer service focus.

**About You**

We are looking for someone who is passionate about making a difference, is highly organised and committed to delivering high quality outcomes for users. To ensure success in the role you will have:

- Experience in a community or government service delivery environment working within a legislative framework
- Proven ability to build strong relationships with users to understand service needs
- Demonstrated ability to process high volumes of information with efficiency and accuracy
- Exceptional self-management, planning and organisational skills with demonstrated ability to work effectively in a fast-paced team
- Experience working with people who are at risk or have complex needs.

**How to apply**
- resume
- a short cover letter

**Other information**

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

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