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Relationship Manager

1 month ago

Caloundra, Australia Right at Home - Moreton Bay Region Full time

**ABOUT US**
Right at Home Sunshine Coast is a leading provider of in-home care and assistance, committed to improving the quality of life for our clients we serve. With three thriving franchises in Queensland servicing the Sunshine Coast, Gympie and Moreton Bay regions.

**ABOUT THE ROLE**

Responsibilities include:

- Generate new revenue by meeting with prospective referrals
- Increase conversion and revenue from multiple channels
- Act at the point of contact for all referral sources
- Maintain professional working relationships with referrals and existing clients
- Liaise with stakeholders to complete service agreements, manage budgets and coordinate services

You will be a brand ambassador for Right at Home Sunshine Coast who has a thorough knowledge of NDIS, Home Care Packages or other health care funded programs.

**Requirements**:

- Prior experience in sales, account management or client engagement
- Demonstrated excellence in customer service and experience in managing ongoing relationship with clients
- Excellent interpersonal and communication skills with the ability to build rapport and establish creditability with clients and industry professionals
- Demonstrate a positive and proactive approach, taking on ownership of tasks and responsibilities

**CULTURE + BENEFITS**
Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You rewards program from your first day with us

**HOW TO APPLY**

Pay: From $67,500.00 per year

Schedule:

- Monday to Friday

Supplementary Pay:

- Performance bonus

**Experience**:

- Sales, Account Manager or Client Engagement: 1 year (required)

Licence/Certification:

- NDIS Card (preferred)
- Blue Card (preferred)
- Criminal History/Police Check (preferred)
- Drivers Licence (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 21/10/2024