Customer Service Advisor
6 months ago
Competitive hourly rate $38 + S. Opportunity for permanency & a great salary
- A role with variety, contributing to the success of Australian employment
- Monday to Friday, WFH on a weekly basis and flexible hours
**The opportunity**:
As a Customer Service Professional, you'll directly report to a Team Leader, playing a crucial role in this business. Your responsibilities include handling both inbound and outbound calls, guaranteeing a positive customer experience.
You'll be involved in diverse business projects centered around customer service. Your tasks will involve updating and managing customer information using different systems, collaborating with team members for a smooth customer experience, and adhering to company policies and procedures to ensure quality service delivery.
Picture this: You'll be the friendly face guiding future apprentices through every step of their journey. Armed with your exceptional customer service skills, you'll dive into meaningful conversations, uncovering their passions and aspirations. Your mission? Pairing them with the perfect apprenticeship opportunity.
So, if you're ready to embark on a fulfilling journey where your efforts truly matter, we want to hear from you
**Benefits**:
- Competitive hourly rate of $38 + super, 38 hours per week. This position will transition to a salaried role after probation.
- Full-time contracted position with the strong opportunity to become a permanent employee.
- Flexible shifts between 7 am and 6 pm, you choose what suits your work-life balance needs.
- Opportunity for career advancement to other departments or leadership as the business grows.
- Work from home weekly, 2 days at home, 3 days in the office
- Flexible working hours, including a 4 or 5-day work week
- CBD location with easy access to public transport
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