Executive General Manager, Culture, Capability and

2 days ago


Melbourne, Australia Fisher Leadership Full time

Bring a track record of change agency aligned to business performance
- Drive best of class employee experience and engagement
- Join a revitalised senior leadership team

**The Position**

The Executive General Manager, Culture, Capability and Communication (EGM CCC) will provide strategic and operational leadership to develop a flexible, high-performance culture where people at the TIO will thrive. The role will optimise organisational performance in a changing communications environment and drive programs and outcomes across employee engagement, capability build and development.

Reporting into the Ombudsman and leading a direct team of five, the role will create the environment to drive the service and digital transformation of the TIO forward and also sponsor contemporary and impactful communications and stakeholder engagement strategies.

A key area of focus for this position in the first six month will be aligning the team, developing a strategy and framework to build organisational wide capability, and acting as a trusted adviser within the organisation to build deep and trusted relationships.

You will have a track record in leading transformational change programs, strategies and frameworks that deliver positive and innovative solutions.

You will be a highly motivational leader, with the proven ability to collaborate with peers, build a positive team culture, and connect teams with organisational values and goals,

Through an inclusive leadership approach, you will have contributed to business strategy, fostered high levels of employee engagement and promoted performance uplift.

Generalist P&C experience is required with employee relations nous.

**The Organisation**

The Telecommunications Industry Ombudsman Limited (TIO) was established nearly 30 years ago. Their purpose is to provide a fair, independent, and accessible external dispute resolution service for individual consumers, occupiers and owners of property, small businesses and not-for-profits who have been unable to resolve their complaint with a phone or internet service provider.

TIO collects and reviews information about complaints provided by consumers, occupiers, and service providers. They use these insights to provide analysis and views to the community, regulators, government and the telecommunications industry about matters that are impacting, or may impact, on telecommunications consumers.

The TIO is a not-for-profit company, limited by guarantee and governed by a Board of Directors.

**To apply** - please click on ‘APPLY ONLINE’ using reference TIOccc0423 addressing your cover letter and resume to David Baber or Dani White, of Fisher Leadership, or call 1300 347 437 for a confidential discussion.



  • Melbourne, Australia The Next Step Full time

    Drive Culture and Engagement - Work with a Passionate Executive Team - Hybrid and Flexible Working (0.8 or 0.9 FTE) **About Them** This community focused and purpose led member-based not-for-profit organisation boasts a proud history of community support, growth and success. They are also ready for the necessary change to adapt to industry changes, improve...


  • Melbourne, Australia Longreach Recruitment Full time

    Provide strategic and operational advice in this diverse role. - Report directly into MD and leadership team for both current and future needs. - Leading business known for excellence in their field | fantastic reputation. Longreach is proud to be partnering with a privately owned, National Property business with a clear focus on people and community. With...

  • General Manager

    1 week ago


    Melbourne, Australia Blackbook Executive Full time

    Develop short and long term strategic direction, reporting into the MD - Join a leading manufacturer of better-for-you products, poised for strong growth - Lead and inspire the marketing team, also engaging cross-functional stakeholders Company Our client is a leading manufacturer of branded and private label cereals and healthy snacking in Australia. With...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary A rewarding new opportunity has arisen for a Senior People & Culture Manager to join our Corporate division About the Role Our People & Culture team are currently seeking a General Manager to lead the Business Partnering function supporting our Telecommunications division. As a member of both the...


  • Melbourne, Australia Australian Unity Full time

    **About Us** It’s an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Established in 1840, we’re...


  • Melbourne, Australia Tandem Partners Full time

    Successful small ASX Listed Biotech Organisation - Based in the Western Suburbs - Salary: $170,000 Package We are pleased to be partnering with this small ASX listed research, development and production business as they source for a new General Manager, People and Culture. The business of approximately 50 employees is in a strong financial position and...

  • Executive Assistant

    1 week ago


    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleThis is an exceptional opportunity to join Culture Amp as an Executive Assistant, supporting the CEO and CFOO in their day-to-day activities. The successful candidate will be responsible for managing complex schedules, coordinating travel, and ensuring seamless communication with internal and external stakeholders.Key Responsibilities:Manage...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent / Full Time- Salary: - Contact: - Paul Hallam**About Company** Integrity in sport is one of the cornerstone foundations that makes competition across the globe an exciting and enduring source of entertainment. Our client is an Australian organisation, focused on making its international sporting code one that...

  • General Manager

    1 week ago


    Melbourne, Australia Becks Wiggins Stokes Full time

    Previous experience sought at a comparable level - Sound strategic and hands on operational experience ideal - Work close to home in the Eastern Suburbs Come and join a progressive organisation who support people with disabilities to live the life they choose. They believe in people, and that every person deserves respect, choice and the ability to shine....

  • Executive Manager

    1 week ago


    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $240000 per annum- Contact: - Jo Krause**About the company**: Our client is a global FMCG food business and has been a disruptor in a core grocery segment achieving significant category and brand growth through driving premiumisation, occasion and quality. They have a reputation for quality, and they...

  • General Counsel

    3 weeks ago


    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • General Manager

    1 week ago


    Melbourne Eastern Suburbs, Australia Becks Wiggins Stokes Recruitment Full time

    Location- Victoria, Melbourne, Eastern Suburbs- Discipline- Human Resources Recruitment- Reference- 620838- Belinda Wiggins - 03 9535 9500 Come and join a progressive organisation who support people with disabilities to live the life they choose. They believe in people, and that every person deserves respect, choice and the ability to shine. To ensure this...


  • Melbourne, Australia Johnson Recruitment Full time

    Rapidly growing, innovative community NFP - Lead the HR function; shape organisational culture - Inner City/ WFH - Salary $150K + super, NFP salary packaging, 5+ weeks leave - Rapidly growing, innovative community NFP - Lead the HR function; shape organisational culture - Inner City/ WFH - Salary $150K + super, NFP salary packaging, 5+ weeks leave **The...

  • Executive Assistant

    2 weeks ago


    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Base Salary + Superannuation- Contact: - Megan Lively**About the company** FightMND is driven by a single and urgent purpose - a world without Motor Neurone Disease (MND). They exist to champion hope and lead the fight against ‘the Beast’. Since 2014, FightMND has invested more than $63 million...

  • General Manager

    3 days ago


    Melbourne, Australia Blackbook Executive Full time

    Key General Manager position within large Agribusiness - Growth agenda for the Region - Highly reputable organisation **The Company** This organisation is a leading Australian manufacturer with a national presence, who are highly regarded in their industry. With continued capital investment, they have undergone significant growth across a number of their...

  • Group General Manager

    6 hours ago


    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $300000 - $330000 per annum- Contact: - Jo Krause**About the business** Our client, a renowned and well-known business has a diverse portfolio of brands. With a new global brand expansion on the horizon, they are poised to captivate a global audience by transforming their market approach, product...