Program Support Officer

6 months ago


Brisbane, Australia Queensland Fire and Emergency Services Full time

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service (RFS) and the State Emergency Service (SES), and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

The Volunteer Emergency Services Training Command provides instructional design services for RFS and SES trainers, including identifying and developing curriculum content and training materials. Additionally, the command provides instructional design consultancy services to the other commands within the QFES.

Reporting to the Manager, you will be responsible for providing effective and efficient support to the Instructional Designers in the development and review of a range of flexible learning materials (print and e-Learning) and other multi-service products that meet the vocational education and training quality framework, including assisting with the design, delivery and assessment of accredited training programs. You will also provide advice and specialist support to regional staff and volunteer trainers concerning the format and delivery of training courses and programs.

Key requirements

Highly desirable requirements
- Knowledge and/or experience with the provision of administrative support in a project environment.

Special requirements
- The incumbent may also be requested to undertake and support operational duties during emergencies and disasters as required.

Your key accountabilities

Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Provide a high level administrative support and complement the activities of the Instructional Designers in the development of flexible learning and training materials.
- Assist in the developing and implementation of a range of training curriculum and tools based on curriculum initiatives, contemporary practices and standards.
- Contribute to the development, implementation and review of systems, policies and procedures that support the delivery of accredited programs in training and assessment.
- Develop and maintain productive working relationships with internal and external stakeholders to ensure consideration of issues and delivery of positive outcomes.
- Assist in the preparation and coordination of reports, correspondence, briefings relevant to business objectives, in accordance with departmental requirements.
- Contribute to the review and evaluation processes of programs within the QFES curriculum that make up learning and development frameworks.
- Undertake research, analysis and provide advice for continuous improvement to support the development and adherence to quality systems.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual contributor (leading self)
Vision
- Stimulates ideas and innovation
- Makes insightful decisions

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- LoyaltyThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Australia Transport and Main Roads Full time

    The Passenger Transport Strategy and Technology Branch of Translink division, is responsible for designing, delivering, and promoting great public transport customer experiences across Queensland. In addition to leading Translink's customer functions, our branch is charged with delivering customer focused technology projects including the successful program...


  • Brisbane, Australia Regional Development, Manufacturing and Water Full time

    The Rural Water Futures program is driving more transparent and sustainable rural water management across the state. Your opportunity to support the Executive Manager and Program Team include managing general and administration systems, corporate management systems, and office processes including: Administrative procedures associated with the RWF Program...


  • Brisbane, Australia HAYS Full time

    Program Support Officer role based in Brisbane Northside **Your new company** A leading Medical Centre in accessible healthcare providing every Australian with the right to affordable and high-quality healthcare. They are currently looking for a Program Support Officer. **Your new role** To ensure the organisation works effectively to achieve its annual...


  • Brisbane, Australia Child Safety, Seniors and Disabilities Full time

    **The Program Support Officer key responsibilities are**: - Assist in the development, implementation and maintenance of administrative systems and data bases including monitoring and reporting processes and procedures relevant to the business area. Assist with the administration support required for provision of information and advice - on a range of...


  • Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

    There are two dedicated Program Support Officer roles within the RCSU which share responsibility for the delivery of the following workflows: - Provide administrative support across the delivery of key RCSU programs such as the counselling and psychological care program and the delivery of direct personal responses, as well as assistance toward the work of...


  • Brisbane, Australia Queensland Rural and Industry Development Authority Full time

    **Key responsibilities include**: - Preparation of written material as directed, utilising computer-based word processing, spreadsheet, presentation, database and desktop publishing software - Undertaking general office administration duties including scanning, task creation typing reports, memos, and letters, preparing documents and collating material. -...


  • Brisbane, Australia Queensland Health Full time

    The role The Program Support Officer will provide comprehensive and highly organised administrative, business and program support services to the MHAOD Strategy and Planning Branch, CPSS Division, Department of Health. You will use a wide range of systems to process financial, human resource, travel and procurement requests including S4Hana, DSS, QContracts...


  • Brisbane, Australia Hudson Australia Full time

    Be part of the team managing key Government initiatives supporting aspiring Queensland students to represent Australia at the 2032 Olympic and Paralympic Games. Infrastructure Services Division is looking for a Senior Program Officer to work within a small team, and collaborate with stakeholders across multiple government agencies, delivering sporting...


  • Brisbane, Australia Hudson Australia Full time

    Do you want to be part of an exciting and complex business transformation for a large government agency? Are you highly motivated and efficient? Can you lead stakeholders using your communication skills to arrive at the planned objective? Infrastructure Services Division is looking for a Senior Program Officer to support and leads business process...


  • Brisbane, Australia Alliance Airlines Full time

    Permanent Full-Time position Opportunity to join a successful & growing Airline Join our passionate & dedicated CAMO team working across the organisation Who is Alliance Airlines? Alliance is Australasia's leading aviation provider, serving mining, energy, and government sectors with over 1,500 staff. Unique in...


  • Brisbane, Australia Child Safety, Seniors and Disabilities Full time

    **The Program Support Officer key responsibilities are**: - To release child protection information to other authorised government agencies in accordance with legislation, policy and practice. - To identify and analyse complex problems in relation to child protection data and records and oversee the recommendation and implementation of acceptable...


  • Brisbane, Australia Queensland Health Full time

    About the role Fixed term temporary part time opportunity to to provide high level, professional and confidential administrative and project support services and assistance to the Metro North Brain and Spinal Cord Injury (MN BaSCI) Project, as well as support the Medicine Stream, Metro North Health as required. This position is required to set priorities,...


  • Brisbane, Australia Powerlink Full time

    **Job Summary**: Provide personal & general admin support to the Next Generation Network Operations Program Director. - Hybrid working + free on-site parking - 12 month contract with opportunity for extension - Gain exposure to a ‘once in a generation’ initiative **About the role**: Due to an exciting period of business transformation, we have an...


  • Brisbane, Australia Queensland Health Full time

    West Moreton has the highest population growth in Queensland with the population across Somerset, Scenic Rim, Lockyer Valley and Ipswich expected to almost double to more than 588,000 by 2036. As the West Moreton community expands, we are committed to transforming and optimising our care through service redesign, research and innovation to continue to meet...


  • Brisbane, Australia Regional Development, Manufacturing and Water Full time

    **Key Duties and Accountabilities**: - Deliver highly quality support services to the Director Regional Water Assessments including the effective coordination of meetings and associated requirements, the provision of timely and quality documentation for matters requiring action or decision and the efficient and user-friendly delivery of all other...


  • Brisbane, Australia Queensland Health Full time

    About the role Fixed term temporary full time opportunity to provide and coordinate high level effective and confidential support services to the Department of General Surgery (including Urology & Vascular). About you - Provide efficient, effective and confidential administrative support to members of the Surgical & Critical Care Management team...


  • Brisbane, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    Assist in the development, implementation and maintenance of administrative systems and data bases including monitoring and reporting processes and procedures relevant to the business area. Assist with the administration support required for provision of information and advice - on a range of project initiatives, which may include financial, human resource,...


  • Brisbane, Australia Peoplebank Full time

    Location: - Brisbane CBD- Job Type: - Contract- Posted: - about 3 hours ago- Contact: - Alan Kocjman- Discipline: - General IT - Reference: - 261995**About the role** - Looking for a skilled and proactive Program Finance and Support Officer to aid the PMO Team in providing financial management and administrative support for our client's program. - This role...


  • Brisbane, Australia Queensland Health Full time

    The role Reporting to the Advanced Environmental Health Scientist, Environmental Hazards Unit, you will be responsible for overseeing, monitoring, and reporting on the progress of assigned projects, ensuring adherence to best practice guidelines and processes for consistent, high-quality outcomes. Your role involves comprehensive project management...

  • Program Officer

    2 weeks ago


    Brisbane, Australia Youth Justice Full time

    This role encompasses supporting the development and implementation of grant programs, projects, and initiatives, as well as enhancing stakeholder engagement to meet program objectives. As the Program Support Officer, you will be instrumental in ensuring the efficient operation of the Crime Prevention Grants team. Your project support skills will be crucial...