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Shared Services Administrator
5 days ago
**Job description**:
**Shared Services Administrator - Goulburn
- **Goulburn + WFH (Working 5 days for 1 month for training then hybrid, minimum 2 days a week after that week)**:
- ** $42.26 per hour + Super**:
- ** Monday - Friday, 7 hrs a day, 35 hrs per week**:
- ** ASAP - 15/07/2024**:
- ** Accounts Receivable or transactional admin background preferred**
**Primary Purpose of the Role**:
You will be responsible for responding to multi-channel customer enquiries at first contact, as well as to process transactions using defined processes, computer systems, telephony & technology solutions to support the effective delivery of services to a range of internal & external customers.
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**Key Accountabilities**:
- High volume of invoice processing and transactional admin-based work
- Communicating with customers in a courteous & empathetic manger, demonstrating a willingness to assist
- Processing a range of transactions across the service line accurately & efficiently
- Resolve first-contact enquiries from internal customers & external vendor, public & industry enquiries
- Working cooperatively within a team, helping to achieve objectives through information sharing, continuous improvement & capability development.
**About You**:
- Accounts Receivable or transactional admin background preferred
- Admin background transactional admin-based work.
- Experience with invoice processing.
- Based in close proximity to Goulburn
- Demonstrated experience in a customer-centric service organisation including but not limited to contact centres, service centres, shared services, corporate or managed service environments.
- Experience using computer-based systems & ability to learn new systems.
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