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Practice Receptionist

1 month ago

Gosford, Australia PRP Diagnostic Imaging Full time

Max Term 12 Month - Practice Receptionist - Central Coast
- Strong cooperative and supportive team cultures
- Professional training and development opportunities

**About us**:PRP Diagnostic Imaging is an approved AHPRA CPD provider that offers comprehensive Radiology, Cardiology and Nuclear Medicine services with a network of over 26 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West for more than 13 years. We are committed to providing the highest quality of patient care with a personal touch.
You will have access to the most advanced technology and work in a team of world-class radiologists/nuclear medicine physicians in a safe and caring environment.
We encourage collaboration, a strong work ethic and provide a supportive learning environment. In addition, we offer excellent professional development opportunities.
We are currently seeking a dedicated **Practice Receptionist **who provide the very important first contact with our patients, need to be compassionate and have great customer service skills, along with a high standard of administrative abilities.
You will provide an excellent service to our patients in accordance with our values and principles at PRP Diagnostic Imaging. Your responsibilities will include:

- reception and general administration duties including; bookings, point of contact at the clinic, complete all billing and invoicing for our patients;
- working within a contact centre at Tuggerah;
- available to work across our six central coast practices;
- managing data entry, appointments and patient enquiries;
- liaising with referring doctors;
- operating our booking system;
- performing other duties as required by management

**Essential Criteria**:

- Previous experience in medical imaging or a related medial receptionist role would be an advantage;
- Familiarity with MS Office Suite and Windows;
- Excellent interpersonal skills in order to show patients care, compassion and empathy;
- Demonstrated ability to communicate effectively with patients, staff and other medical and non-medical personnel verbally and in writing;
- Demonstrated ability to maintain strict confidentiality and professionalism;
- The ability to prioritise and multi task in a busy environment;
- Excellent time management skills in order to prioritise tasks;
- Team player and be able to work autonomously;
- Ambition to learn and be continually challenged.

**In return, we offer**:

- Attractive remuneration and benefits (discounted health insurance and gym membership)
- Friendly, diverse and professional team
- Commitment to professional development and education
- Flexible and supportive working arrangements
- Uniform provided

**Values**:
We put CARE into everything we do.
We are COURAGEOUS and ACCOUNTABLE. Our REPUTATION is important to us and we trust and EMPOWER each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.
As part of our commitment to the health and wellbeing of our staff and patients, PRP requires all eligible staff to have received both doses of an approved COVID-19 vaccine. You will be asked to disclose your vaccination status as part of the selection process and required to provide a record of your COVID-19 vaccination status if successful.
**PROOF OF ELIGIBILTY TO WORK IN AUSTRALIA MUST BE GIVEN

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