Hotel Guest Service Agent
7 months ago
There has never been a better time to join The Star Gold Coast team within our Hotel Department
A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a **Hotel Guest Service Agent**. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay.
**What are we looking for?**
- Extensive guest service experience in Front Office/Guest Services
- Previous experience in a 5-star establishment advantageous
- Good keyboard skills with knowledge of hotel check-in systems (Opera Cloud highly regarded)
- A high level of proficiency with Microsoft Office (Word/Excel/Access)
- The ability to speak a second language (highly regarded but not essential)
- Sound knowledge of the local area and surrounds
- Outstanding presentation and communication skills
- Flexibility to work across a 24/7 roster
**What can we offer you?**
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform laundered and ready for you daily on property
- Rosters confirmed in advance and available direct to your mobile
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
- Opportunity to join an established and large team, with endless career growth to learn and develop your career
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._
**About us**
The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more It is a destination that offers relaxation and fun at the same time
**Our Culture**
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
**It's your move**
**Make your next move by clicking the link
-
Hotel Guest Service Agents
2 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
-
Hotel Guest Service Agent
7 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
-
Hotel Guest Service Agents
7 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent for our Resort. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand and 56 luxury...
-
Hotel Guest Service Agent
2 months ago
Gold Coast, Australia The Star Entertainment Group Full timeSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...
-
Hotel Guest Service Agents
7 months ago
Gold Coast, Australia The Star Entertainment Group Full timeSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...
-
Guest Service Agent
1 week ago
Gold Coast, Australia Accor HQ Full time**Peppers Soul **is a beachfront hotel towering 77 storeys over the rest of Surfers Paradise and offering prestigious luxury accommodation. From its valet parking to its impressive hatted restaurant and expansive wine cellar, everything about this landmark hotel represents refinement. It also sets the standard in customer service, so you’ll need a strong...
-
Guest Service Agent
1 week ago
Gold Coast, Australia Accor HQ Full time**Peppers Broadbeach**, located in the heart of the Gold Coast’s premier dining precinct, is the epitome of stylish holiday making. From its sculpted towers to its Zen gardens and rooftop pools, this hotel combines the convenience of a location that’s close to the beach, shopping and light rail system with the comfort and service standards associated...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Accor HQ Full timeDo you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a** Guest Service Agent** and build your career with Accor. **As our next Guest Service Agent, you will**: - Deliver service excellence, from check in to check out and everywhere in between - Often be the first point of contact for guests...
-
Hotel Guest Service Agent
2 weeks ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Accor HQ Full time**Peppers Broadbeach**, located in the heart of the Gold Coast’s premier dining precinct, is the epitome of stylish holiday making. From its sculpted towers to its Zen gardens and rooftop pools, this hotel combines the convenience of a location that’s close to the beach, shopping and light rail system with the comfort and service standards associated...
-
Hotel Guest Service Agent Dorsett
4 days ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the team at our new hotel The Dorsett as a Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. **What are we looking for?** - Extensive guest service experience in Front Office/Guest Services - Previous experience in...
-
Guest Service Agent
7 months ago
Gold Coast, Australia SOFITEL Full time**Company Description** Our Hotel** Sofitel Gold Coast Broadbeach is a luxurious five-star hotel located in the heart of Broadbeach. We are situated just 200m from patrolled beaches and our hotel features 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views. We are an equal opportunity employer who strives for...
-
Guest Service Agent
1 week ago
Gold Coast, Australia Accor HQ Full timeLocated in the heart of hip and happening Broadbeach,** Mantra Sierra Grand** is a resort that offers modern and stylish apartments and a host of facilities and services including heated pools and spas, sauna, steam room, tennis court, gym and in-house theatre. Enjoy a work environment that’s hard to leave - but when you do there’s the light rail just...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Accor HQ Full timeLocated in the Gold Coast’s chic Broadbeach area, **Mantra Broadbeach on the Park** offers 60 apartments and facilities including a heated pool, spa, sauna, gym and conferencing for up to 40 delegates. You’ll love the convenience of the light rail system outside its front door and the shopping nirvana of Pacific Fair just across the road. Do you go the...
-
Guest Service Agent
7 months ago
Gold Coast, Australia Soul Surfers Paradise Full time**Peppers Soul Surfers Paradise** is centrally located within the tourism hot spot of Queensland’s Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean short offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their...
-
Guest Service Agent
2 weeks ago
Gold Coast, Australia Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Guest Service Agent
5 days ago
Gold Coast, Australia Avani Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Hotel Guest Service Agent
7 months ago
Gold Coast, Australia The Star Entertainment Group Full timeA great opportunity has arisen to join the Hotel team at The Star Gold Coast as a Guest Service Agent in our Star Residences team. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay. The Star Gold Coast is a busy and complex environment with 594 hotel rooms at The Star Grand...
-
Guest Service Agent
6 days ago
Gold Coast, Australia Oaks Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...
-
Hotel Guest Service Agent
3 months ago
Gold Coast, Australia The Star Entertainment Group Full timeSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...