Emergency Department Administration Officer

4 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 61062

Monash Health is seeking administration support to the Emergency Department - Dandenong

**About our Emergency Services at Monash Health**

Monash Health is the largest public health service in Victoria, employing over 22,000 people across a range of specialities.

Monash Health Emergency Departments treat over 150,000 emergency patients a year at Monash Medical Centre Clayton campus, Dandenong Hospital and Casey Hospital. Patients have access to a full range of treatment options, including intensive care.

**About The Role and You**

Your desire to help others, especially in urgent situations will be well met by this job. You will be the first contact for many visitors to our emergency area. Your shifts will pass quickly in this busy environment as you respond to the varying needs of patients and visitors. With your overall responsibilities involving enquiries (in person and telephone), registering patient information, admissions, discharges, and other clerical tasks, we will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. Your clerical and keyboard experience will also be a good head start.

We offer comprehensive training that fully prepares you for the role. You will be sure to benefit from and be stimulated by the learning you will experience. Your understanding of medical terminology or experience in working with iPM and EMR would be an advantage but your enjoyment of a fast pace, expertise in keyboard skills, ability to multi task and first class communication skills are the attributes you will most need for this position.

**What we are looking for?**
- Proven healthcare administration experience
- The use of EMR (Electronic Medical Record) and iPM will be an advantage
- Friendly, customer service driven individual who can communicate effectively
- Proactive, organised and can work autonomously

**Hours Availble**:
**Week 1**

Monday 0900-17.00

Tuesday 07.00-15.00, 23.00-07.00

Wednesday 07.00-15.00, 0900-17.00,15.00-23.00, 23.00-07.00

Thursday 0900-17.00

Friday 23.00-07.00

Sunday 23.00-07.00

**Week 2**

Monday 07.00-15.00, 09.00-17.00

Tuesday 09.00-17.00, 15.00-23.00, 17.00-01.00, 23.00-07.00, 23.00-07.00

Wednesday 07.00-15.00, 09.00-17.00, 15.00-23.00, 23.00-07.00

Thursday 15.00-23.00, 23.00-07.00

Friday 15.00-23.00, 17.00-01.00

Saturday 09.00-17.00, 15.00-23.00, 23.00-07.00

Sunday 15.00-23.00, 15.00-23.00, 23.00-07.00

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed. These include:

- reference checks
- a clear Police Check conducted within the last three months
- a current Victorian Employee Working with Children’s Check (or proof of payment for same)
- proof of immunisation

A request to conduct probity checks does not guarantee that an offer of employment will be made.

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