Account Manager

4 weeks ago

Brisbane, Australia Zenith Full time

**Job Description**:
**PUBLICIS GROUPE PERKS + BENEFITS**

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

- Access a comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing through a range of initiatives including education sessions, yoga & Pilates, a free subscription to the Calm app and 24/7 confidential access to psychologists, doctors, counsellors and other professionals for you and your family members.
- Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes and our Groupe ‘Buddy Up’ annual mentoring program
- Our Publicis Liberté flexible working approach and an industry leading parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits, Fertility Treatment Leave, Flexible Holiday Leave plus so much more
- Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network
- Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year

**ABOUT ZENITH**

At Zenith, our mission is to take brands to new heights. We believe marketing is a powerful investment that can build and grow brands and increase business profitability. So, we unlock opportunities for growth by placing consumer behaviour, attitudes, and insights at the heart of everything we do.

Central to this vision is the knowledge that we are only as good as our people. To grow our client’s business we need to attract, retain, develop, and grow the best and brightest talent in the industry. We know it is not the sum of one, but the sum of all of us that make us great.

Our agency purpose is to Inspire Growth - Growth of Our People, Growth of Our Clients, Growth of Our Brand and Growth of Our Business. We’re determined to eradicate any barriers that prevent our people from reaching their fullest potential.
- We offer progressive flexible working options to everyone at all levels - It’s not a policy. It is behaviour led and reinforced through our values.
- Mental health & wellbeing is something we take seriously - It’s championed by our own people internally and is a regular conversation.
- We have a lot of fun - Even in this virtual world, we’re constantly looking at reinventing how we’re connecting with each other.

**ROLE PURPOSE**

Client delivery and implementation planning; representing the agencies briefs and values, inspiring others to do the same. Delivering service and product which drives marketing led growth for our clients.

**ACCOUNTABILITIES**
- Responsible for preparing implementation planning responses, ensuring the plans reflect the client business needs and media environment which maximise return on investment
- Consider all digital opportunities in implementation strategy and planning solutions
- Prepare all relevant Media owner briefs
- Promote the agencies specialist services and research initiatives
- Participate in new business initiatives and build the agencies reputation with the media in line with our positioning, beliefs and values
- Ensure that clients are informed on general media industry topics which may affect their business
- Anticipate client needs, building long term relationships. Proactively drives the relationship with clients

**TECHNICAL SKILLS**
- Prepare implementation planning responses, ensuring the plans reflect the client business needs and media environment
- Consider all digital opportunities in implementation strategy and planning solutions
- Prepare all relevant Media owner briefs
- Track key business, campaign and media metrics
- Track competitive media expenditure in line with client SLA
- Facilitate weekly tracking and optimisation of bought campaigns
- Ensure all pro-forma invoices are reviewed according to the end of the month deadlines and ensure that final spend does not exceed the planned costs
- Ensure the trading team respond to all account queries within 14 days of allocation with a correct and final resolution
- Demonstrate competence in all agency systems
- Promoting internally and externally the specialist services offered by Zenith

**SOFT SKILLS**
- Project confidence, energy and build team morale in line with positioning, beliefs and values
- Anticipate client needs, building long term relationships
- Always focused finding solutions for problems as they arise
- Always offering to help when asked, recognising workload pressures inside and outside of your team
- Develop constructive working relationships with the client, media, and team members
- Promote a culture of learning and understanding return on investment
- Identify more productive and effective ways of working
- Promote a professional work environment respecting co

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