Technical Sales Manager, Sd-wan, Msp/mssp

7 months ago

Melbourne, Australia Palo Alto Networks Full time

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

**Our Approach to Work**

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond

**Job Description**:
**Your Career**

As a Technical Sales Manager (TSM), you will collaborate closely with your sales partner across Australia and New Zealand, forging robust relationships with targeted MSP/MSSP partners. Your primary mission will be to introduce Prisma SD-WAN and SASE solutions, along with other products from our platform portfolio, to their clientele. Armed with deep technical expertise in networking, routing, and managed cybersecurity services, you'll not only establish trust with our MSP/MSSP partners but also work collaboratively to fortify the security of their managed services. Leveraging insights gained from your customer interactions, you'll offer valuable feedback and suggestions to our product management teams for new feature development and enhancements.

**Your Impact**
- Architect and promote validated SD-WAN/SASE solutions to MSP/MSSP partners, empowering them to offer these services as managed offerings to their customers
- Identify prospective and existing customer opportunities that align with our solution offerings
- Collaborate closely with regional sales leadership to provide strategic and tactical sales support
- Foster growth by cultivating and nurturing relationships with current and potential MSP/MSSP partners
- Serve as the go-to technical advisor for MSP/MSSP partners, earning their trust and respect
- Establish yourself as a trusted consultant for MSP/MSSP partners' sales, product, and engineering teams
- Execute and oversee sales strategies in partnership with your Sales Account Manager and MSP/MSSP partners
- Ensure the ongoing satisfaction, support, and adoption of new products and services by both MSP/MSSP partners and their end customers
- Effectively convey Palo Alto Networks' market leadership and value propositions
- Exhibit exceptional verbal and written communication skills to manage interactions with customers and partners
- Demonstrate agility in working within small, creative teams as well as cross-functional teams
- Champion collaboration and teamwork as fundamental principles
- Embrace an ambitious and proactive attitude
- Pursue continuous self-improvement and learning to maintain technical leadership in relevant technologies such as Networking, SD-WAN, SASE, data center, public cloud, cybersecurity, 5G, and more

**Qualifications**:
**Your Experience**
- Bachelor's Degree in Computer Science, Computer Engineering, or Networking or equivalent military experience required
- 8+ years experience - You possess over 8 years of experience, ideally in technical engineering network managed services Sales roles within the networking and cybersecurity industry
- MSP/MSSP Focus - You bring 5+ years of experience working at or supporting an MSP/MSSP, with a specific emphasis on SD-WAN/SASE technologies
- Tier 1 or 2 MSPs - Your career includes experience at Tier 1 or 2 Managed Service Providers, showcasing your involvement in demanding and high-impact environments
- Go-to-Market Expertise - You have a track record of success in developing and executing managed services go-to-market strategies
- SD-WAN/SASE Proficiency - You have extensive hands-on experience with SD-WAN architectures and a deep understanding of how MSPs/MSSPs operate and deliver SD-WAN/SASE solutions
- Technical Capabilities - Your skill set extends to various technical domains, including WAN technologies (MPLS, MetroE, Leased Lines, Broadband, SD-WAN), tunneling protocols (SSL/TLS, IPSec, GRE, DMVPN), IP Routing (BGP, OSPF, Static, Network Address Translation), virtualization technologies (ESX, KVM, Xen, Microsoft), and network security capabilities (IPS/IDS, Zone-Based Firewalls, Sandboxing, CASB, DLP, Zero Trust concepts)
- Communication Proficiency - Your excellent communication and presentation skills, both written and verbal, enable effective collaboration both internally and externally
- Regional Travel - You are willing and able to travel regionally as required, demonstrating your commitment to the role's demands and responsibilities

Additional Information
**The Team**

Our SD-WAN Go-to-Market Team is the driving force behind our success as the glo

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