Service Manager

3 weeks ago

Wallsend, Australia Royal Rehab Private Ryde Full time

Published
March 20, 2024
Location
Wallsend, Australia
Category
Default
Job Type
Full-time
**Salary Packaging**: Up to $15,900 salary packaging per FBT year (potential $5,206 in tax savings)

**Benefits**: Fitness Passport & HCF Private Health Insurance discounts, company car or allowance
**Extra Leave**: 4 weeks annual leave + additional 5 days leave
**Career growth**: Genuine career opportunities
**Work life balance**: Flexible work arrangements
**Salary**: Competitive remuneration
**Culture**: Friendly and close-knit team environment
**Location**: Hunter Valley NSW

About us...

Breakthru is part of the Royal Rehab Group, a leading provider of disability and rehabilitation services. We are a dynamic, innovative organisation committed to empowering people to create their own futures. Through the provision of high quality person-centered supports, we enable thousands of people every year to access the supports required for mental health, employment, disability & training needs.

Working with us, you will be supporting our customers to achieve their goals and aspirations with the aim of achieving sustainable employment.

About the role

Based in the Hunter Valley, you will be responsible for leading our high performing team to ensure our customers achieve their goals and our business objectives are exceeded. In this role, you will be responsible for the identification of opportunities for business growth, new customers & markets.

**To achieve this you will be**:
Understanding & improving the customer experience
Ensuring customers achieve their goals and business objectives are exceeded
Effectively develop, promote & nurture an enterprising workforce
Demonstrating effective decision making, analysis of sales & customer data
Building & maintaining relationships with various agencies, referral sources & partners
Meeting the required margin & revenue KPIs.

About you...

Experience in a management or leadership role within the Human Services sector
Program Management experience within Mental Health, Disability or Human Services
Business growth & development focus
Strong financial acumen incorporating budget and P&L responsibility
Exceptional people leadership skills and the ability to lead a cohesive, performance focused team
Have previous recruiting experience
Strong communication, negotiation and influencing skills
The drive to achieve or exceed your targets & KPI's
Ability to manage multiple customer management systems
Criminal record check (essential or willing to obtain)
Working with children’s check (essential or willing to obtain)
NDIS Workers screening clearance (essential or willing to obtain)

What we offer...
**Salary Packaging**: Up to $15,900 salary packaging per FBT year (potential $5,206 in tax savings)

**Benefits**: Fitness Passport & HCF Private Health Insurance discounts
**5 extra leave days**: Access to an additional 5 individual leave days
**Career growth**: Genuine career opportunities
**Work life balance**: Flexible work arrangements
**Salary**: Competitive remuneration
**Leadership**: Supportive and experienced leadership team
**Culture**: Friendly and close-knit team environment

What’s next

If this sounds like the perfect role for you, address the essential criteria in your cover letter and APPLY NOW to start your journey with us

For more information on Breakthru,

**Please note**: The successful applicant will be required to undergo pre-employment checks including but not limited to a NDIS Worker Screen Clearance, current criminal record check (no older than 3 months), working with children check, employment history and referee checks. Vaccination against infectious diseases is strongly encouraged.

A career with Breakthru is an opportunity to collaborate, grow and make a difference with an iconic organisation recognised as a leader in rehabilitation and disability support.

We do not provide sponsorship and no agencies please.

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