Regional Field Operating Manager

2 weeks ago

Wallsend, New South Wales, Australia Ausgrid Full time
Date: 14 Feb 2024- Location: AU- $181, % Super | Permanent Full-time Role

  • Based at Ourimbah or Wallsend | Hybrid Work Environment
  • Receive a Monthly Day Off in support of work life balance
**Just imagine a future where households and businesses can generate their own energy and sell it back to the grid, ultimately connecting communities and empowering lives. Are you ready to play your part in an evolving industry?
Ausgrid is on an exciting transformation journey and now is the time to be a part of something big.

We are proud to service Australia's east coast, as a leading business in energy distribution, delivering a safe and reliable electricity supply to more than 1.8 million homes - that's over four million Australians relying on us every day.

Our vision is simple; for our communities to have the power for a resilient, affordable net zero future.

We take pride in knowing that the work we collectively achieve today, will transform the world tomorrow. We value a culture of working and living safely, being customer focussed, commercially minded, collaborative, honest, accountable, and respectful. Our values are not just initiatives driven by leaders; they define the way we work.

Meet our team


Is a collaborative culture important to you? At Ausgrid, collaboration in a safe and respectful environment is embedded in our core values, allowing our employees to progress and develop their career.


As a vital member of the Regional Field Operating team, you'll lead a team of five Operating Depot Supervisors, overseeing the management of operational budgets and providing strategic guidance in financial management and cost control initiatives.

Join us as the Regional Field Operating Manager at our Ourimbah or Wallsend locations

Your new role


Reporting to the Head of Operating & Emergency Response, you will be responsible for the consistent delivery of the dedicated field operating function of the Northern region as well as provide direction and support to field operating staff in the management of vehicles, PPE, training, tools, and test equipment.


Your key responsibilities will include:

  • Drive improvements in safety performance by emphasising the acceptance of personal and management accountability for safety.
  • Manage Field Operating activities in the region's supply system in all environments.
  • Organise and allocate staff and resources to meet work schedules and budget, planning work schedules to meet company and customer requirements. Ensure that plans and rosters are in place to provide services on a 24/7 basis.
  • Review and endorsement of network switching competencybased workplace training and assessments as required for authorisation in accordance with the Electrical Safety Rules.
  • Support the training, authorisation, and Verification of Competency (VOC) tasks for operating authorities required within the business unit.
  • Coordinate information on consistent, safe operating practices, tools and processes for all equipment that can be operated on the Ausgrid network.
  • Provide high quality leadership and management of the field operating function, developing, and implementing commercially focused customer service standards, continuously improving and implementing strategies and processes that ensure excellent delivery of service.
  • Provide access to the Ausgrid network, for both internal and external service providers, to enable routine and emergency work to be safely carried out on the network.
  • Organise adequate resources for timely response to breakdown and emergency situations.
  • Collaborate with Operating Standards and Training to deliver the training program for the development of Trainee District Operators and ensuring adequate mentoring and local supervision.

Spark our interest


Our hiring decisions are not only based on your experience and skills, but we also take into consideration your passion, attitude, and alignment to our core values.


Energise us through your skills and qualifications in:

  • Advanced Diploma in Electrical Engineering or higher qualification within the discipline (or equivalent); or
  • Hold or have held a Class 1 Operating Authority.
  • Intermediate computer literacy in Microsoft Office and systems.
  • Strong organisation, prioritisation, and time management skills.
  • Established interpersonal skills and experience in dealing with a variety of internal and external stakeholders.
  • Recognised analytical, problem solving and decisionmaking skills.
  • Highly evident communication skills both written and oral with a customer focus for service delivery.
  • Demonstrated ability to work both as part of a team and independently.
  • Proven high attention to detail, personal initiative, and accuracy in date entry.
  • Ability to exercise a high level of confidentially and discretion when dealing with sensitive or personal matters.

Grow with Ausgrid
To continue building on our rich heritage, we actively invest in our people's development th

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