Receptionist (Band 2)

3 weeks ago

Melbourne, Australia Workplace Injury Commission Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Workplace Injury Commission

**Salary**: $62,052 - $66,787

Occupation: Administration/Secretarial

Reference: VG/WIC/1712644

Searching for real purpose and authentic people? Harness your Reception skills and help us resolve workers’ compensation disputes.

**Workplace Injury Commission (WIC)**

**Melbourne**

**$62,052 per annum (plus super) + excellent mentoring and support**
- **Enjoy rewarding work, a respectful culture, and the support you need to thrive**:

- **Competitive remuneration, flexibility, and incredible benefits**:

- **Play a key role supporting WIC as we help injured Victorians find a way forward**

**The impact you'll have**:
At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As we embark on an exciting new chapter of growth, we need you to join us as a Receptionist. We have recently opened our newly refurbished Resolution Centre to welcome back injured workers and parties to attend conciliation and arbitration hearings in person. In this role, you'll be the face of Workplace Injury Commission (WIC) at our Resolution Centre and will be the first point of contact for visitors attending the office.

With your friendly and bubbly personality you will handle all reception duties including meeting and greeting visitors, checking in participants, managing room booking and allocations and supporting setup of all conference/hearing & meeting rooms.

Along with your skills and experience in customer service, you will bring your passion in helping people and strong communication skills to support the daily requirements of a Receptionist at WIC.

**Who we're looking for**:
Along with attending the office full time, 5 days a week, to succeed in this role, you will have:

- Highly developed communication and interpersonal skills with the ability to communicate effectively with diverse stakeholders
- Strong verbal and written skills
- Demonstrated understanding and commitment to discretion and integrity; evidently trustworthy when in knowledge and possession of confidential and sensitive information and data
- Responsibility for providing exceptional service and help to resolve any issues and problems promptly

For further information, please refer to our position description. [Link to PD]

**Resolution matters. And so do you.**

We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

- Competitive remuneration, plus generous allowances and reimbursements for study, wellbeing and home-office working.
- More leave when you need it most - flexible leave arrangements tailored to you.
- Access to our 24/7 holistic mental health and wellbeing program for you and your family.
- A progressive and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

- **Help Victorians find a way forward**

As a Receptionist, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.
- **Find support and relationships that count**

Respect is a key value here. We trust and empower you to be your best self, at work and home.
- **Respect today, shape tomorrow**

Bring your diverse thinking and help make us even better.
- **Be rewarded for your contribution**

We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

**Want to help us shape a brighter future? Join us.**

Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by **midnight, Tuesday 18 April 2023.

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