Data Center Concierge Iii
3 months ago
**Who are we?**
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Data Center Concierge III
This newly created Concierge role will play a key role in our Data Center being the first point of contact for vendors, customers, colleagues and visitors. The Concierge will present themselves with integrity and a vibrant personality, and enjoy interacting with a wide range of people that come through site every day whilst being very well organised.
Job Summary:
The position will suit someone who is a strong communicator, experienced and organised in completing routing and ad-hoc tasks, admin focused and with the ability to deliver outstanding customer service at all times. Applicants may come from multifaceted industries including but not limited to hospitality, reception, administration or other customer centric roles and will be working Monday-Friday in a permanent position.
This is a customer facing role so applicants should enjoy client interaction and have the confidence to identify customer trends, issues or concerns, taking appropriate actions where possible and call out accordingly when needed.
**Responsibilities**:
Our Concierge will provide support to datacenter facilities and administrative duties following standard procedures.
- Supports customers by coordinating visits and schedules in the data center; assists on semi-routine inquiries and issues.
- Directly coordinates activities with the Equinix Response Center (ERC), as needed.
- Keeps records of activities within the data center including circuit inventories, installed power inventories and labor hours expended.
- May generate purchase requisitions and coordinate with vendors for delivery and invoicing.
- Generating Siebel Reports for customer SH requests
- Assist security with supervising the security office, signing in visitors, validation and assignment of access via the Siebel and EACS.
- Work closely with site security and report security related incidents to the Security Operations Control Centre
Customer Support and onsite Customer Liaison
- Supports the coordination of tasks to the appropriate cross-functional teams.
- Maintains positive business relationships with local vendors in support of customer's administrative needs; provides information about local vendors to customers upon request.
- Maintains customer care areas/conference rooms for cleanliness and fully stocking amenities as the need arises; may provide backup coverage to cross functional teams to support inventory ordering.
- Communicates semi-routine operating datacenter procedures to customers on-site, while building and developing positive customer relationships.
- Coordinates customer work visits with security and escorts customers and/or vendors, within a reasonable vicinity, as required.
- Assists with tracking, following-up, and reporting on routine or new customer inquiries and issues while customers are on-site
- Provides general induction learning tours to new customers to orient them to the site and escorting customers to their spaces within the IBX and unlocking racks where required
Benefits of Equinix and the role:
- Salary package including healthcare allowance and annual bonus
- Extensive on-job induction, training and continued learning and access to a range of company employee benefits
- Career development and further opportunities within Equinix
- Join an industry leader in the Data Centre world
- Permanent position working Monday-Friday daytime hours
We are looking to interview immediately and applicants will need to hold Australian Citizenship and be able to attain and maintain Security clearance.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political /
-
Melbourne, Victoria, Australia Motion Center Full timeAbout the RoleWe are seeking a highly skilled Data Center Regional Electrical Engineer, Field Engineering Specialist to join our team at Motion Center. As a key member of our engineering team, you will be responsible for providing full life-cycle support to our data centers from design inception through site improvement and maintenance.Key...
-
Melbourne, Victoria, Australia The Goddard School of Macomb (Wellington Center), MI Full timeAbout the RoleWe are seeking a highly skilled Construction Project Manager to join our team in Melbourne, VIC. As a Construction Project Manager, you will be responsible for the day-to-day construction oversight and management of contractors, ensuring that projects are delivered on time, within budget, and to the highest quality standards.Key...
-
Data Center Eoi
3 months ago
Melbourne, Australia Aspect Personnel Full timeCompany: Tier 1-3 Commercial Construction Companies - Competitive hourly rate - Location: Melbourne Aspect Personnel collaborates with various Commercial Construction companies across the Tier 1-3 space who delivering projects up to $500m. Our clients deliver projects across various sectors including Education, Health, Aged Care, Social Infrastructure,...
-
Data Center Technician
6 days ago
Melbourne, Victoria, Australia Microsoft Full timeJob SummaryAs a Data Center Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be responsible for staging, setting up, and performing hardware deployments, as well as...
-
Senior Data Center Architect
5 days ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Data Center Architect to join our team at Amazon. As a key member of our design team, you will be responsible for designing and delivering high-quality data center facilities that meet the needs of our customers.As a Senior Data Center Architect, you will work closely with our engineering...
-
Data Center Technician
1 week ago
Melbourne, Victoria, Australia Microsoft Full timeJob SummaryWe are seeking a highly skilled Data Center Technician to join our team at Microsoft. As a Data Center Technician, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.Key ResponsibilitiesPerform diagnostics and troubleshooting following standard procedures to quickly...
-
Data Center Technician
4 months ago
Melbourne, Australia Microsoft Full timeAs a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding...
-
Data Center Construction Manager
2 weeks ago
Melbourne, Victoria, Australia Amazon Full timeJob SummaryWe are seeking a highly skilled Construction Project Manager to lead the delivery of our Data Center projects. As a key member of our team, you will be responsible for managing the construction of our data centers, ensuring that they are built to the highest quality and efficiency standards.Key ResponsibilitiesManage the construction of data...
-
Data Center Security Specialist
2 months ago
Melbourne, Australia Amazon Full timeDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
-
Casual Data Center Technician
4 months ago
Melbourne, Australia Routerstack Services Corp Full time**About Us**: We are a trusted provider of data center solutions and IT services. We are currently looking for On-Call Data Center Technicians to join us. If you are an experienced technician seeking flexible, intermittent work in equipment management and hands-on technical support, we'd like to hear from you. **Job Summary**: PLEASE NOTE: You will need to...
-
Data Center Construction Manager
3 months ago
Melbourne, Australia Amazon Corporate Services Pty Ltd Full timeBachelor’s degree or relevant work experience in Construction Management, Architecture, Structural, Civil, Mechanical or Electrical Engineering - 7-10 years of work experience in design, construction or program management in mission critical facilities. - Be able to read and interpret construction related drawings for all disciplines. - Possess...
-
Data Center Technician
2 weeks ago
Melbourne, Victoria, Australia Microsoft Full timeJob SummaryWe are seeking a highly skilled Data Center Technician to join our team at Microsoft. As a Data Center Technician, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.Key ResponsibilitiesPerform diagnostics and troubleshooting following standard procedures to quickly...
-
Data Center Technician
4 months ago
Melbourne, Australia Microsoft Full timeOverview As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your...
-
Senior Data Center Architect
7 days ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Data Center Architect to join our team at Amazon. As a key member of our design team, you will be responsible for designing and delivering high-quality data center facilities that meet the needs of our customers.As a Senior Data Center Architect, you will work closely with our engineering...
-
Data Center Security Specialist
3 months ago
Melbourne, Australia Amazon Corporate Services Pty Ltd Full timeCompletion of tertiary level education - 1+ year of work experience or relevant training - Proficiency with MS Office - Read, write, and speak business level English language - Good report writing skills Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed individual to provide hands-on support to our Data Center Infrastructure...
-
Data Center Operations Trainee
2 weeks ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Data Center Operations Trainee to join our team at Amazon. As a Data Center Operations Trainee, you will be responsible for ensuring the smooth operation of our data centers, including risk management, maintenance, and vendor management.Key ResponsibilitiesAssist with On-Site Management:...
-
Data Center Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Mysaautismcenter Full timeAbout the RoleWe are seeking a highly skilled Data Center Support Specialist to join our team at Mysa Autism Center. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our data centers and providing top-notch support to our customers.Key ResponsibilitiesMaintain a high level of system reliability by...
-
Data Center Controls Engineer
3 weeks ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Data Center Controls Engineer to join our AWS Infrastructure Services team. As a Data Center Controls Engineer, you will be responsible for designing, deploying, and maintaining control systems for our data centers.Key ResponsibilitiesDesign and Deployment of Control Systems: Develop and implement control systems...
-
Data Center Operations Trainee
6 days ago
Melbourne, Victoria, Australia Amazon Full timeData Center Engineering Operations TraineeWe are seeking a highly motivated and detail-oriented Data Center Engineering Operations Trainee to join our team at Amazon. As a Data Center Engineering Operations Trainee, you will be responsible for assisting in the day-to-day operations of our data centers, including risk management, corrective and preventative...
-
Data Center Operations Engineer
3 weeks ago
Melbourne, Victoria, Australia Amazon Full timeAbout the RoleWe are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers and critical facilities.Key ResponsibilitiesParticipate in a 24/7 rotating shift pattern to ensure the availability and...
