Remediation Manager

2 months ago

Sydney, Australia HSBC Full time

-Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Remediation Manager for Wealth and Personal Banking (WPB) Remediation will play a significant and critical role in the success of WPB’s objectives and outcomes within the Remediation programme.

In this role, you will be accountable for providing support to Remediation Lead in the successful delivery of various critical Remediation projects across WPB. You will also be responsible for requirements gathering related to remediation projects, followed by solution selection and design as well as responsible for executing the remediation and customer contact strategy approach.

Your main responsibilities will include:

- Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and/or resolved
- Regular interaction with primary stakeholders and coordinate with departments tasked with delivery of the Remediation initiatives in country including Regulatory Compliance, Legal, Proposition, Business Risk & Control Management and Business Implementation.
- Understand and manage programme client / stakeholder requirements and expectations to ensure customer satisfaction.
- Prepare updates to provide accurate, timely and insightful analysis of the progress of the Remediation Programmes and work streams including an assessment of the impact on the business and recommended intervention requirements where necessary.
- Liaise with senior stakeholders both inside and outside of the Remediation Programme.
Requirements

To be successful in this role, you will need:

- Strong experience and understanding of retail banking, wealth management businesses and the associated control frameworks
- Exceptional interpersonal skills with ability to build strong relationships with both Compliance and business stakeholders
- A pragmatic approach to providing solution based advice/guidance, with our customer's needs front of mind
- Relevant tertiary qualification in related business field
- Experience in the development and delivery of governance frameworks
- Ability to lead and influence strategy and decisions
- Attention to detail i.e. the ability to complete tasks with thoroughness, accuracy, and consistency

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

  • Remediation Delivery Manager, Remediation

    1 month ago

    Sydney, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. **Your...

  • Manager, Remediation Governance

    4 days ago

    Sydney, Australia Westpac Banking Corporation Full time

    Manager, Remediation Governance - Open to locations - Sydney, Melbourne & Adelaide - Permanent, full time - Hybrid working environment - 3 days in office **How will I help?** We are looking for a new manager to join our team. As a Manager, Customer Remediation you will report to the Practice Leader, Breach Reporting and Remediation Governance and work...

  • Manager, Remediation Governance

    5 days ago

    Sydney, Australia Westpac Group Full time

    Open to locations - Sydney, Melbourne & Adelaide - Permanent, full time - Hybrid working environment - 3 days in office **How will I help?** We are looking for a new manager to join our team. As a Manager, Customer Remediation you will report to the Practice Leader, Breach Reporting and Remediation Governance and work closely with the Senior Manager,...

  • Manager Remediation Governance

    2 weeks ago

    Sydney, Australia Macquarie Group Limited Full time

    Join the Banking Product Risk and Compliance team who provide an advisory service to the business and manage end to end incident and issue management. At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken...

  • Analytics Manager

    1 month ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious and enthusiastic individual with a true passion for mentoring data analysts and be an advocate for your team’s work - **We are **a value driven Remediation team responsible remediating our retail customers in a fair, transparent, efficient, timely and consistent way - **Together we can **harness the power of analytics for our...

  • Analytics Manager

    1 week ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious and enthusiastic individual with a true passion for mentoring data analysts and be an advocate for your team’s work - **We are **a value driven Remediation team responsible remediating our retail customers in a fair, transparent, efficient, timely and consistent way - **Together we can **harness the power of analytics for our...

  • Bdm - Remedi

    3 weeks ago

    Sydney, Australia ACRWORLD Full time

    Promote & Develop Remedial Business plan - Regular Social Events - INTERVIEWING NOW! **About Us**: At Binah, we are a medium-sized Australian construction company that has been standing strong for the last 15 years and growing, specialists in residential, commercial, and mixed-use projects. Remedi is the remedial arm of Binah's projects and currently...

  • Remediation Lead

    2 months ago

    Sydney, Australia HSBC Full time

    Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • National Engineering Manager

    1 week ago

    Sydney, Australia Brightside Consultants Full time

    National Engineering Manager - Concrete Strengthening and Remediation. - Excellent verbal and written communication skills. - Carbon Fibre Reinforced Polymer System design advantageous **The fastest growing Australian owned and operated** strengthening and remediation design and construction firm with nationwide and International sector projects. Our...

  • National Engineering Manager

    1 week ago

    Sydney, Australia Brightside Consultants Full time

    National Engineering Manager - Concrete Strengthening and Remediation. - Excellent verbal and written communication skills. - Carbon Fibre Reinforced Polymer System design advantageous **The fastest growing Australian owned and operated** strengthening and remediation design and construction firm with nationwide and International sector projects. Our...

  • Business Development Manager

    1 month ago

    Sydney, Australia ACRWORLD Full time

    Career advancement opportunities Genuine, down to earth team and supportive management Stable work environment & progressive growth plans for the business About Us:Remedi, a specialist remedial solutions company within the Binah group, is dedicated to transforming Australia’s built environment....

  • Head of Group Remediation

    1 month ago

    Sydney, Australia Commonwealth Bank Full time

    Permanent Full time opportunity - You will have a passion for advocating for customers and engaging with stakeholders to support customer centric remediation. - We are a team that builds a brighter future for all by championing fairness and care. **_See yourself in our team _** The Group Remediation team is focused on setting policy and supporting customer...

  • Site Supervisor

    2 months ago

    Sydney, Australia Prosper Recruitment Pty Ltd. Full time

    Site Supervisor - Remediation & Rectification projects - Remediation and Facades - Residential and Commercial construction company We're looking for an experienced Site Supervisor to join a remediation/rectification construction company, handling large residential and commercial projects. **The role;** - Work closely with the Project Manager and management...

  • Site Supervisor

    1 day ago

    Sydney, Australia Prosper Recruitment Pty Ltd. Full time

    Site Supervisor - Remediation & Rectification projects - Remediation and Facades - Residential and Commercial construction company We're looking for an experienced Site Supervisor to join a remediation/rectification construction company, handling large residential and commercial projects. **The role;** - Work closely with the Project Manager and management...

  • Remediation Calculations Analyst

    5 days ago

    Sydney, Australia Insignia Financial Full time

    Remediation Calculations Analyst - 6 Month Contract - Location Agnostic - Hybrid Working - 2 Days Office, 3 Days from Home **The Role** Great opportunity to join the Remediation Calculations Team as an Analyst. In this role you will be part of the Business Controls and Governance function who are responsible for completing remediation calculations arising...

  • Advice Remediation Assessment Managers

    1 day ago

    Sydney, Australia Oceanic Consulting Group Full time

    Sydney based advice remediation client - Excellent day rate contracts Our delivery teams are constructed with the individuals that have the specific delivery experience, that our clients require. Opportunities are available for Sydney based financial services professionals for case assessment roles in various remediation projects (full advice review and...

  • Analyst - Remediation Calculations

    1 month ago

    Sydney, Australia SMC Executive Full time

    Australian Wealth Manager - 12 Month Contract, $650-$750 per day, Sydney Preferred - Client Advice and Service Review Our client is a leading Australian Private Wealth Management business with and long standing history, brand and reputation in the Australian Market. It is a premium provider of tailored financial solutions and who deliver first class...

  • Remedial Foreman

    2 months ago

    Sydney, Australia ACRWORLD Full time

    Eastern suburbs/ Sydney based - Great Salary, vehicle and phone provided - Immediate start Our client is looking for a trade qualified Foreman to join their company. They are a growing Remedial service Company based in the Eastern Suburbs, they offer building remediation services to residential and the commercial sector in the area. You will need to be...

  • Security Remediation Analyst

    2 weeks ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Security Remediation Analyst - **You are** a problem solver with a background in project coordination, business analysis, security remediation and or service management. - **We are** one of the best and most advanced Cyber Security teams in Australia. - **Together we can** contribute to protecting the Group, Customers and Community. **Your business**: The...

  • Remediation Calculations Analyst

    1 week ago

    Sydney, Australia IOOF Holdings Full time

    **Date**:10 Apr 2024**Location**:Sydney, NSW, AU, 2000 - Melbourne, VIC, AU, 3000 - Brisbane, QLD, AU, 4000**Employment Type**:Max Term Full Time- 6 Month Contract - Location Agnostic - Hybrid Working - 2 Days Office, 3 Days from Home **The Role** - Great opportunity to join the Remediation Calculations Team as an Analyst. In this role you will be part of...