Manager, Remediation Governance

6 months ago

Sydney, Australia Westpac Group Full time

Open to locations - Sydney, Melbourne & Adelaide
- Permanent, full time
- Hybrid working environment - 3 days in office

**How will I help?**

We are looking for a new manager to join our team. As a Manager, Customer Remediation you will report to the Practice Leader, Breach Reporting and Remediation Governance and work closely with the Senior Manager, Remediation Governance.

The Remediation Governance team sits within Enterprise Compliance. The team is responsible for frameworks, policies and procedures, reporting and monitoring relating to customer remediation at Westpac.

Some of your responsibilities will include:

- Management of Group Customer Remediation Policy, Standard and guidance
- Maintaining and updating remediation eAcademy models
- Conducting Thematic Deep Dives
- Controls testing
- Management of remediation charity panel
- Providing remediation advice to Divisions and LoBs.
- Ad hoc training delivery to Divisional teams

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow, backed by a fantastic team of people with a can-do, supportive structure.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Experience in a governance, compliance or monitoring role within financial services
- Understanding of customer remediation and the incident management framework and process
- Strong written and verbal communication skills
- A commitment to fair outcomes for our customers
- Some experience in remediation delivery or governance would be ideal

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I apply?**

Start here. Just click on the APPLY or APPLY NOW button.

Do you need reasonable adjustments during the recruitment process?

  • Remediation Delivery Manager, Remediation

    6 months ago

    Sydney, Australia AustralianSuper Full time

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and deliver better outcomes for members. **Your...

  • Remediation Manager

    8 months ago

    Sydney, Australia HSBC Full time

    -Job description Some career choices have more impact than others. At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Remediation Manager

    6 months ago

    Sydney, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Sustainable Remediation Project Manager

    4 weeks ago

    Sydney, New South Wales, Australia AECOM Full time

    Senior Environmental ScientistAECOM is a global leader in delivering innovative infrastructure solutions. We provide expert advisory and technical services to governments, industries, and communities worldwide.We are seeking an experienced Senior Environmental Scientist to join our 'Geoscience + Remediation Services' Team in Sydney.The successful candidate...

  • Remediation Calculations Analyst

    6 months ago

    Sydney, Australia Insignia Financial Full time

    Remediation Calculations Analyst - 6 Month Contract - Location Agnostic - Hybrid Working - 2 Days Office, 3 Days from Home **The Role** Great opportunity to join the Remediation Calculations Team as an Analyst. In this role you will be part of the Business Controls and Governance function who are responsible for completing remediation calculations arising...

  • Risk Manager

    4 months ago

    Sydney, Australia Insignia Financial Ltd Full time

    Risk Manager - Complaints & Remediation **Location**:Sydney, NSW, AU, 2000 - Adelaide, SA, AU, 5000 - Hobart, TAS, AU, 7000 - Brisbane, QLD, AU, 4000 - Melbourne, VIC, AU, 3000**Employment Type**:Permanent Full Time- At Insignia Financial, your voice, ideas and individuality counts - Location Agnostic with hybrid working arrangements - Permanent Full-time...

  • Remediation Site Manager

    1 week ago

    Sydney, New South Wales, Australia Vinci Full time

    We are seeking a skilled Remediation Site Manager to join our team at Freyssinet Australia.The successful candidate will be responsible for managing labour, plant, materials, and subcontractors on-site to ensure zero harm, zero defects, and on-time delivery.This role includes supervisory accountabilities for both team and subcontractor performance,...

  • Quality Assurance

    6 months ago

    Sydney, Australia Talent International Full time

    australia sydney contract au$82 - au$87.50 per hour- Sydney CBD Fringe location (2 days per week work from home) - Duration: 6-month contract (Immediate start) - Day Rate: $700 + super per day A leading Entertainment organisation is currently seeking a detail-oriented Quality Analyst to join their team as part of a dynamic Business Transformation...

  • Remediation Data Analyst

    4 months ago

    Sydney, Australia Commonwealth Bank of Australia Full time

    Remediation Data Analyst **Do work that matters** The Chief Data & Analytics Office (CDAO) are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank. The area comprises of several functions and to support the goals of Group priorities. **See yourself in our Team** Our Remediation team is responsible for...

  • Experienced Remedial Building Tradesman

    3 months ago

    Sydney, Australia Combined Building Services Pty Ltd Full time

    **Our company is expanding and we are looking for an EXPERIENCED Remedial Building Tradesman to join our team** **Are you looking to further your construction Career?** **Are you organised with an attention to detail?** **Combined Building Services**, is a professional specialised building company, focused on the **Remedial Building and Waterproofing...

  • Industrial Remediation Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arcadis Full time

    Arcadis is a leading consultancy delivering sustainable solutions for natural and built assets. Our team of experts, comprising over 36,000 professionals across 70 countries, is dedicated to improving the quality of life.We are seeking an experienced Process Engineer with contaminated lands expertise to join our Sydney-based team.About the RoleDevelop and...

  • Bdm - Remedi

    6 months ago

    Sydney, Australia ACRWORLD Full time

    Promote & Develop Remedial Business plan - Regular Social Events - INTERVIEWING NOW! **About Us**: At Binah, we are a medium-sized Australian construction company that has been standing strong for the last 15 years and growing, specialists in residential, commercial, and mixed-use projects. Remedi is the remedial arm of Binah's projects and currently...

  • Remedials Project Manager

    2 months ago

    Sydney, New South Wales, Australia CGC Recruitment Full time

    The Company OverviewCGC Recruitment is a reputable remedials contractor with a strong market presence.Our remedials projects range in value from $600k to $6m, encompassing general remedials, cladding, refurbishment, fire upgrades, concreting, and waterproofing.We have a robust pipeline of work extending to the next year, with plans to expand over the next...

  • General Manager

    2 months ago

    Sydney, Australia ACRWORLD Full time

    Are you a strategic leader with a passion for driving growth in the remedial construction sector? ACRWORLD is seeking an experienced and dynamic General Manager - Remedial Construction to lead and expand our clients established remedial division within a leading head contractor. About the Role:This newly created position offers a unique opportunity to...

  • National Engineering Manager

    6 months ago

    Sydney, Australia Brightside Consultants Full time

    National Engineering Manager - Concrete Strengthening and Remediation. - Excellent verbal and written communication skills. - Carbon Fibre Reinforced Polymer System design advantageous **The fastest growing Australian owned and operated** strengthening and remediation design and construction firm with nationwide and International sector projects. Our...

  • Remediation Analyst

    3 months ago

    Sydney, Australia Tal Services Limited Full time

    Company DescriptionWelcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • Financial Remediation Case Manager

    3 weeks ago

    Sydney, New South Wales, Australia Experis Full time

    Job OverviewWe are seeking an experienced Financial Remediation Case Manager to join our team at Experis. This is a fantastic opportunity for a skilled professional to utilize their expertise in complex financial advice remediation.

  • Senior Remedial Engineering Manager

    3 weeks ago

    Sydney, New South Wales, Australia VIRTUE TALENT PTY LTD Full time

    The Opportunity:Virtue Talent Pty Ltd is seeking an experienced Senior Remedial Engineering Manager to lead their remedial business in Sydney's North Shore.On Offer:Potential part-ownership opportunities

  • Site Supervisor

    6 months ago

    Sydney, Australia Prosper Recruitment Pty Ltd. Full time

    Site Supervisor - Remediation & Rectification projects - Remediation and Facades - Residential and Commercial construction company We're looking for an experienced Site Supervisor to join a remediation/rectification construction company, handling large residential and commercial projects. **The role;** - Work closely with the Project Manager and management...

  • Project Manager

    4 weeks ago

    Sydney, New South Wales, Australia Roc Consulting Full time

    Job Title: Project Manager - Remediation ExpertAbout the Role:We are seeking an experienced Project Manager to join our team at Roc Consulting. As a Project Manager, you will be responsible for leading remediation projects from initiation to completion, ensuring they are delivered on time, within budget, and to the highest quality standards.Key...