Customer Service

3 weeks ago


Adelaide Region SA, Australia HAYS Full time

Short term role with potential for longer term opportunity in Government

**Your new company**

Your new company is a Government Department seeking a customer service champion for a short contract with potential for longer term extension within their IT team

**Your new role**

Your new role is will provide first line support over the phone and will include duties not limited to:

- Assisting callers with a script for general technical enquiries
- Triage calls to appropriate team if the issue cannot be easily resolved
- Provide basic support where available

**What you'll need to succeed**

In order to succeed in this role you will need:

- A current Working with Children Clearance
- Previous experience providing a high level of customer service over the phone

**What you'll get in return**

A 6-week initial temporary engagement with the potential for an up to 12-month contract with the Department for high performance.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online time sheet submission and approval
- No hidden fees or costs for our services
- Free online learning platform to enhance your skills
- Regular contact with local Adelaide consultants throughout the duration of your assignment.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2790314


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