Client Services Manager
2 weeks ago
Leadership role
- Career opportunity
- We help pets and their families live their best life.
**About SASH**:
SASH is one of Australia's leading veterinary hospital networks, providing a broad range of specialist and emergency veterinary care for dogs, cats, and other companion animals.
At SASH, we believe that the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. This is embodied by the dedicated teams providing around the clock emergency care and a wide range of specialist referral services at our hospitals.
Since first opening our doors in 2007, we have pursued the vision of our founding partners to offer a multi-disciplinary service providing expertise across the spectrum of veterinary specialties.
To meet the increasingly sophisticated needs of our patients, we have also enhanced our critical in-house support services, including specialist anaesthesia, critical care, diagnostic imaging, and pathology.
With further advances in technology and understanding, the depth and breadth of the services and facilities available at SASH will continue to evolve, in fulfilment of our purpose to help pets and their families live their best life.
**About the Role**:
Are you ready to take on a leadership role that makes a difference in the world of animal healthcare? Look no further We have an exciting opportunity for a dynamic and driven individual to join our team as the Client Services Manager (Front of House).
As the Client Services Manager, you will play a crucial role in managing the Front of House Client Services team, responsible for delivering excellent service experiences to our valued clients, patients, and referring vets. Your leadership will be instrumental in ensuring that our customer interactions are seamless and reflective of the vision, values, and core purpose of SASH.
You will be accountable for all aspects of the team, including rostering, leave, salary, and performance management. Your dedication to building strong engagement with our veterinary partners and pet owners aligns with our core purpose of helping pets and their families live their best life.
**About you**:
You are a dedicated and passionate individual committed to delivering exceptional service and creating experiences for clients, patients, and referring vets. With a hands-on approach, you will lead by example, ensuring that every interaction reflects the values and core purpose of SASH.
With a keen eye on team development and growth, you will take pride in building strong teams that excels in providing the best customer service.
Explore our talented team by clicking on the link below:
And if you're ready to embark on an adventure with us, unleash your potential and check out exciting career opportunities at SASH:
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