Customer Service

4 days ago

Ormeau, Australia Stratco Full time

**An Australian founded & grown company you can be proud of**:

- ** Competitive Rate + Super + Penalties + Bonuses**:

- ** Wellbeing Support I Inclusive Culture I Extended Training Program**

**THE OPPORTUNITY**

An exciting opportunity has become available for a **Retail Sales - Phone Consultant** based in our **Ormeau Sales Centre **at our QLD head office. This position is **FULL TIME** and involves working on a rotating roster to include every second Saturday. No Sunday’s or evenings

**RESPONSIBILITIES**
- Designing and selling of Stratco products
- Inbound telephone sales - processing and entering orders
- Commitment to continual growth, learning & training
- Strict adherence to our critical safety rules & contributing to a safe working environment

**ABOUT YOU**
- ** Essential **- Computer and data entry skills
- ** Essential **- Desire to learn Stratco products and industry
- ** Essential** - Availability every 2nd Saturday - 9am to 2pm
- ** Desirable** - Experience in building industry or manufacturing
- Willingness to enhance the customer experience and create brand loyalty
- Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

**REWARDS & BENEFITS**

Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

Customer service representatives will have the opportunity to participate in Stratco’s Delivering Excellence development program This program provides opportunities for personal and professional development leading to nationally recognised qualifications that will support your retail career journey with Stratco.

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**OUR CULTURE**

Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘**Return Home Safe**’ every day.

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

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