Psychology Client Care/ Receptionist

3 weeks ago


Toowong, Australia Nest Psychology Brisbane Full time

**About the business**

**About the role**

Nest Psychology is growing rapidly and we are looking to grow our clinical care team to meet client demand. Therefore, you will be an integral part of running (and building) the practice and maintaining our friendly culture. As the face of Nest Psychology, this role will require you to work approx. 20-24 hours per week on Monday to Fridays.

This is what's involved:

- Receptionist duties such as welcoming new clients, and processing payments
- Using our practice management system (Halaxy) to help to keep our practice records organised
- Marketing tasks such as updating content on our website, Instagram, Facebook and Mail Chimp newsletters
- Finance tasks: ensuring accounts are paid, follow up payments as required
- Business improvement such as prepare resources and documentation for the practice
- Light cleaning
- Other business development, administrative and marketing tasks as needed

**Benefits and perks**
- Opportunity to work with a friendly team in a fun and values-based organisation
- Competitive remuneration
- Inner city location close to public transport, coffee shops
- Cosy clinic with natural light
- Free parking on site

**Skills and experience**
- Prior experience as a receptionist with excellent customer service skills would be well regarded
- Role would suit someone with medical or psychology practice experience.
- Previous reception experience is highly desirable.
- Excellent interpersonal and customer service skills with the ability to engage with a diverse range of people
- Ability to use Halaxy (our practice management system) is desirable - but not mandatory
- Good attention to detail is a must
- Exceptional computing skills, including basic operating systems, such as Microsoft Office.
- Natural problem solver, able to trouble shoot issues easily (eg: issues with IT, website, Medicare)
- Understanding of the necessity for confidentiality

I am hoping to fill this role quickly. Therefore, please submit your cover letter and CV to Amy Kelly (Director) by Wednesday 22 February 2023.

**Job Types**: Part-time, Casual
Part-time hours: 20-24 per week

**Salary**: $22.00 - $28.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Fixed shift
- Monday to Friday

COVID-19 considerations:
Sanitisation is done regularly.

Application Question(s):

- Do you have any reception experience?
- Are you able to work for at least 4 hours per day from Monday to Friday?
- Have you worked in a health clinic before?

**Experience**:

- Customer service: 1 year (required)

Application Deadline: 22/02/2023
Expected Start Date: 06/03/2023



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