Corporate Accounts Services Lead

6 months ago


Perth, Australia Capricorn Full time

**A great place to work**

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses - not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked And here's our commitments to you:

- Provide a diverse and inclusive workplace - because we know how important it is for everyone to be treated fairly and with respect.
- Give you flexibility - it's important to recognise we are all unique and need to create work life balance.
- Offer paid parental leave - that supports both parent's leave and their transition back to work.
- Create a fun environment - our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
- Work perks - that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

**Role Purpose**

To provide tailored support to Corporate Members as per their requirements while ensuring the agreed terms and conditions of the trade account are still being adhered to.

**Accounts Service**
- On-boarding of the Members Accounts Payable team and Area Manager via Teams.
- First point of contact for all account matters.
- Supporting Member with disputes by liaising directly with the Supplier.
- Reconciliation assistance to determine overdue invoices.
- Transfer of incorrectly allocated funds.
- Transfer of payments as per remittance advice.
- Transactional child account lists to be sent accompanied by parent account statement.
- Credit limit monitoring and initiating increases where applicable.
- Initiate outbound contact with Members with outstanding accounts balances, as identified through the Credit Contact Strategy, and process payments.
- Negotiate and close out payment arrangements if applicable.
- Follow up dishonoured payments and credit card rejections.
- Initiate ‘stop credit' or ‘contra' process on overdue accounts where necessary, including notifying Members Accounts Payable & Accounts Receivable team.
- Issue final demand letters where applicable.
- Prepare account for referral to Debt Recovery Lead where applicable.
- Liaise with Area Managers as required to ensure they are kept well informed of Member & Supplier concerns and escalate queries to field staff if required.
- Action and respond to enquiries within the service level agreements.
- Enter manual updates accurately into Epicor as required and update CRM.
- Ensure immediate escalation of all unresolved queries as per the complaints procedure where applicable.

**Skills, Knowledge and Attributes**
- Sound understanding in accounting and warehousing principles with an emphasis on accounts receivable.
- Ability to make sound judgements based on business needs, objectives, and principles.
- Good numeracy skills with exceptional accuracy and a high level of attention to detail.
- Able to demonstrate sound communication skills, both verbal and written, and can converse at all levels within the organisation and externally.
- Ability to cope with pressure and remain calm.
- Ability to adapt to the Members unique needs.

**Experience**
- A minimum 2 years' experience in a similar role

**Qualifications**
- Completion of Year 10 High School Certificate or equivalent preferred
- Customer Service Certificate (desirable).

**The next steps



  • Perth, Western Australia Corporate Traveller Full time

    Unlock your sales potential as a Business Development Representative at Corporate Traveller, where you'll embark on an exhilarating journey to transform SMEs' travel experiences. Your entrepreneurial spirit and budding passion for sales in the SME space will be nurtured and developed through our comprehensive training and coaching program. As part of our...


  • Perth, Australia Lead Group Full time

    Senior Business Services AccountantA business advisory firm, renowned for delivering excellent services to clients across Australia, is looking to hire a Senior Accountant in their Business Services and Advisory team in Perth. By joining the team, you will have the opportunity to work alongside experienced people and develop a unique blend of taxation,...


  • Perth, Western Australia Lead Group Full time

    Senior Insolvency AccountantWe are seeking an experienced Senior Insolvency Accountant to join our Perth team. This role offers a fantastic opportunity for career progression and professional development in the insolvency field.About UsLead Group is a well-established business with a strong track record of delivering accountancy services to various...


  • Perth, Australia Lead Group Full time

    Insolvency and Restructuring Manager One of our clients is looking for a Restructuring Manager based in Perth. In addition to being an integral part of their team, you’ll have the opportunity to have a significant impact on the business.In this position, you will manage, execute and complete client engagements with responsibility for conducting accounting...

  • Account Manager

    2 months ago


    Perth, Australia Konica Minolta Business Solutions Australia Full time

    Are you looking to be part of a dynamic and innovative sales team? Konica Minolta is innovative, robust and continually evolving. From printing and scanning to business process automation and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we...


  • South Perth, Australia Corporate Full time

    Your OpportunityIGO, an ASX 100 listed mining and exploration company, is focused on creating a better planet by discovering, developing and delivering products critical to clean energy.We are seeking a Strategic Communication Lead for Sustainable Growth to cover a 12-month career break. This role exists to manage and lead IGO's communication and engagement...


  • Perth, Western Australia Embodied Corporate Solutions Full time

    About Embodied Corporate Solutions">As a respected industry leader, Embodied Corporate Solutions has built an impressive history of growth from its WA roots to becoming a national presence and expanding into New Zealand. Their commitment to delivering innovative solutions for clients within facilities management is reflective of their success.The company is...

  • Senior Accountant

    4 weeks ago


    Perth, Western Australia Lead Group Full time

    Lead Group: Senior Accountant OpportunityWe are seeking a skilled Senior Accountant to join our Business Services and Advisory team in Perth. This role offers the chance to work with experienced professionals, develop a unique blend of taxation, management accounting, and professional services skills, and contribute to the growth of our team.Key...

  • Insolvency Accountant

    7 months ago


    Perth, Australia Lead Group Full time

    Insolvency Accountant  - PerthOur client is currently working on an excellent opportunity for a professional who has experience in Insolvency Accounting to join their team as a Senior Insolvency Accountant. This role will sit within the Perth office, with a focus on supporting registered liquidators and bankruptcy trustees.  They are a well-established...

  • Account Manager

    2 months ago


    Perth, Australia Konica Minolta Business Solutions Australia Full time

    Are you looking to be part of a dynamic and innovative sales team? Konica Minolta is innovative, robust and continually evolving. From printing and scanning to business process automation and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we...


  • Perth, Western Australia Lead Group Full time

    Lead Group, a renowned business advisory firm, is seeking a highly skilled Senior Business Services Accountant to join their team in Perth, Australia. With over 20 years of experience delivering exceptional services to clients across the country, Lead Group offers a unique opportunity for professional growth and development.A Senior Accountant role at Lead...


  • Perth, Western Australia Independence Group Full time

    About IGOIndependence Group (IGO) is an ASX 100 listed mining and exploration company dedicated to creating a better planet for future generations by discovering, developing, and delivering products critical to clean energy.Career OpportunityWe are seeking an experienced Corporate Communications Lead to join our Investor Relations and Corporate Affairs team...


  • Perth, Western Australia Corporate Traveller Full time

    About the RoleWe are seeking a highly skilled and experienced travel specialist to join our Corporate Traveller team as a Travel Manager. This exciting opportunity allows you to leverage your sales and relationship nurturing skills to plan and oversee itineraries for our valued corporate clients.You will be responsible for managing bookings for air, hotel,...


  • West Perth, Australia Sanfang Australia Full time

    SANFANG (AUSTRALIA) Pty Ltd is a leading provider of high-efficiency energy-saving wear-resistant materials products to the Australian mining and related industries. We are currently seeking a highly skilled and experienced Corporate Services Manager to join our dynamic team. This role presents an exciting opportunity for a motivated individual to contribute...


  • Perth, Australia Crisdale Group of Companies Full time

    Relocation costs and Living allowances - Imagine a change in pace in a beautiful location - Excellent development opportunity **Position Title**: Manager of Corporate Services 3 Year Fixed Term Contract **Supervision of**: Internal - Executive Leadership Team - Senior Management Group - Shire Councillors - All Employees of the Shire...


  • Perth, Western Australia Lead Group Full time

    Lead GroupWe are a business advisory firm delivering exceptional services to clients across Australia.About the RoleSalary: $80,000 - $120,000 per annum.A challenging opportunity has arisen for a Senior Business Services Accountant in our Business Services and Advisory team in Perth. This role offers the chance to work alongside experienced professionals and...


  • Perth, Western Australia Lead Group Full time

    About the RoleLead Group is seeking a highly skilled Insolvency and Restructuring Accounting Manager to join their team in Perth. This is an excellent opportunity for a seasoned professional to lead complex restructuring processes, drive business growth, and develop their skills through internal and external training.Key ResponsibilitiesDevelop and deliver...


  • Perth, Western Australia Lead Group Full time

    About the RoleWe are seeking an experienced Senior Insolvency Accountant to join our team in Perth. As a key member of our team, you will play a vital role in supporting registered liquidators and bankruptcy trustees.Our client is a well-established business with a strong track record in providing accountancy services to various industries. They offer...


  • Perth Eastern Suburbs, Australia Luxcom Pty Ltd Full time

    **The Role**: We are seeking a proactive Corporate Service Manager who will be integral to our office management team and provide essential administrative support. This role involves managing daily business operations, and attending strategic planning reviews. **Key Responsibilities**: - Conduct strategic planning reviews - Build and maintain strong...


  • Perth, Western Australia Perenti Group Full time

    About Perenti GroupPerenti is an ASX listed, diversified mining services group with interests in contract mining, drilling services, mining services and technology solutions. With a strong presence across four continents, our team of over 11,000 employees is focused on delivering enduring value and certainty for our investors, clients, people, and...