Customer Service Officer

2 months ago


Adelaide CBD, Australia Maxima Full time

We are currently looking for an experienced Customer Service Officers to join a Government Department based in the Adelaide Hills region. This role is approximately 2 months duration.

**The role involves**:
First line of enquiry for customers and general support
Answering a high volume of inbound calls in a Call Centre Environment
Demonstrate proactive professional customer service skills in a fast-paced environment
Attempt to resolve calls at first point of contact
Records and database management in their electronic record management system, ensuring accuracy, integrity and confidentiality
Provide consistent and high-quality service standard to our customers
Respond to customer enquiries within a timely and accurate manner
Respond to customer enquiries from multiple communication avenues
Ensure every customer is treated with an empathetic approach
Ad hoc administrative support

**A bit about you**:
High volume Contact Centre experience an advantage in a similar role
Computer literacy skills with high levels of data entry accuracy and speed
Strong systems capability with Microsoft Office skills essential
Well-developed communication skills, both written and oral and the ability to interact effectively with a diverse range of people
High resilience level and the ability to work well under pressure
Experience working in a team-based environment
Flexible work approach and able to adapt to an ever-changing working environment
Proof of Covid Vaccinations



  • Adelaide CBD, Australia mlcoa Full time

    Company Description mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are seeking an enthusiastic and driven Client Services Officer with prior experience as a nurse, allied health...


  • Adelaide CBD, Australia SA Government -DEPARTMENT FOR INFRASTRUCTURE AND TRANSPORT Full time

    **Department for Infrastructure and Transport** **Job reference**: 527529 **Location**: 5000 - ADELAIDE **Job status**: Casual **Eligibility**: Open to Everyone The Department for Infrastructure and Transport (DIT) has diverse responsibilities for transport systems and services, infrastructure planning and provision within South...

  • Office Administration

    4 weeks ago


    Adelaide CBD, Australia Bold SEO Full time

    Summary: We are seeking a highly organised and customer-service oriented individual to join our team as an Office Administrator / Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, as well as managing and coordinating various administrative tasks within the office of our digital marketing...


  • Adelaide CBD, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Adelaide CBD, Australia Adelaide Fringe Incorporated Full time

    Adelaide Fringe Inc. is an annual open-access arts festival run over four weeks and five weekends in Adelaide, South Australia during February and March. With free events, ground-breaking work, new talent, innovative thinking and original voices, we’re for everyone. It is one of the largest, most popular and diverse arts festivals in Australia. Thousands...


  • Adelaide CBD, Australia Flehan Skips Full time

    Flehan Skips is a South Australian owned and operated Skip Bin and waste management business servicing Adelaide. We pride ourselves on honesty, reliability and getting the job done in the most cost-effective and efficient manner. **The Position** Flehan Skips is offering an exciting opportunity for a highly motivated Customer Service Representative. You...


  • Adelaide CBD, Australia Flehan Skips Full time

    Flehan Skips is a South Australian owned and operated Skip Bin and waste management business servicing Adelaide. We pride ourselves on honesty, reliability and getting the job done in the most cost-effective and efficient manner. **The Position** Flehan Skips is offering an exciting opportunity for a highly motivated Customer Service Representative. You...


  • Adelaide CBD, Australia SA Government -DEPARTMENT OF HUMAN SERVICES Full time

    **Department of Human Services** **Job reference**: 547737 **Location**: 5000 - ADELAIDE **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Role Highlights** - Exciting opportunity to work within the SA Government Public Sector - Work with a bunch of passionate colleagues - Multiple Term Vacancies Available (Pool) **Role...


  • Adelaide CBD, Australia Maxima Full time

    We are currently looking for an experienced Customer Service Officers to join a Local Government Department. This role is approximately 4-6 month duration. **The role involves**: - First line of enquiry for customers and general council support - Answering a high volume of inbound calls in a Call Centre Environment - Demonstrate proactive professional...


  • Adelaide CBD, Australia Gallagher Full time

    About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...


  • Adelaide CBD, Australia Maxima Full time

    **About the Role** - Immediate Start - 6-8 Week Duration - Western and Southern Location An exciting opportunity exists to join Council a Customer Service Officer within a highly valued Customer Service Team providing service to our community in a variety of ways including, face to face, over the phone and via our live chat and written channels. In this...


  • Adelaide CBD, Australia Community Housing Ltd Full time

    Full time, permanent role with hybrid working arrangement available - $80,000 - $90,000 + salary packaging + other benefits - Work from any of our operating regions - VIC, NSW, QLD, WA, SA, TAS **About Us** “My hope is that in 25 years’ time, housing poverty will be history. Easier said than done, but can we ignore this crisis at hand?” Steve...


  • Adelaide CBD, Australia SA Government -DEPARTMENT FOR TRADE AND INVESTMENT Full time

    **Department for Trade and Investment** **Job reference**: 520655 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone The Department for Trade and Investment (DTI) helps industry ecosystems and businesses identify and capitalise upon opportunities for job creation and economic growth. A strong economic future for...


  • Adelaide CBD, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 818504 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone - **Statewide Clinical Support Services - Corporate, Adelaide, 5000**: - **Salary: ASO2 - $56,987 - $61,301 (p.a.) + Superannuation & Salary Sacrifice Benefits**: - **Full Time, Permanent Role** Provides a range of customer...


  • Adelaide CBD, Australia National 360 Full time

    **About Us** National 360 provides high-quality Allied Health services to clients of all ages and abilities within the NDIS, Aged-Care, and Insurance sectors. At National 360, we facilitate a collaborative workplace environment, and we understand that transparency and honesty are core to building a trusting partnership between team members and leaders. When...


  • Adelaide CBD, Australia Uniting Communities Full time

    **Uniting Communities** has an exciting casual position available within our **Concierge Services** team. The **Concierge **team is responsible for providing exceptional corporate and accommodation customer service assistance to guests/clients/customers/visitors and residents of UCity. The Concierge team are vital to the smooth operations of many of the...


  • Adelaide CBD, Australia Dreamz Reimagined Full time

    Inviting people with a Telecom (preferred) Contact Centre background to apply... You will represent a leading Australian Telecom provider (one of the largest NBN resellers) and work towards solving customer queries & issues on their services, over the phone. - Ability to work on a rotational roster & commit to shifts between 7am and 11pm - Full time working...


  • Adelaide CBD, Australia Edge Recruitment (SA) Pty Ltd Full time

    Professional team in a long established business - Fantastic working environment in purpose built and newly refurbished office - City fringe Our client is a highly regarded plumbing and maintenance business who have built a successful company on the back of high quality customer service and a commitment to their values. As they continue to grow and service...


  • Adelaide CBD, Australia Mercer Full time

    Comprehensive training provided - **commencing late June/early July** - Permanent, full-time opportunity base from King William St Adelaide - Hybrid work environment **Brighter futures start here** We are actively looking for customer focused individuals to join us in our **Adelaide, King William St **Office. As part of the Mercer Helpline team, your...


  • Adelaide CBD, Australia TSA Group Full time

    **Job Description**: Do you thrive in a financially rewarding and fast-paced environment? If your answer is Yes, read on to learn more about your next career move! At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. Your role will start within...