Telesales Consultant

5 days ago

Port Melbourne, Australia DON Full time

Part-Time Role (30.4 hours per week)
- 6-month opportunity, available to start immediately
- Global FMCG Business, Local Brand

**About Us**

***
GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF’s product range is diverse and includes leading brands of breads, baked goods, smallgoods, flour, milled products and animal feed. GWF’s business units include Tip Top, DON, Yumi's, MAURI and Jasol.

DON’s heritage goes back to the late 1800’s. Since the beginning, we have been passionate about crafting great-tasting meat products that Australians love. We produce ham, bacon, salami, smallgoods, and fresh pork.

We take great pride in our skills, techniques and brands, which have evolved over more than a century. We’ve grown from a small family business to become one of Australia’s largest food manufacturers, now part of the GWF group.

DON is also a leading Australian employer with offices and facilities in metropolitan and regional locations across the country. We take pride in being a responsible employer and a great place to work. We offer a safe and supportive environment where everyone can achieve their full potential.

**About the role**:
Reporting to the State Field Manager - VIC, this role forms a vital part of the Independent and Emerging Markets Sales Team.

The key purpose of the Outbound Telesales Consultant is to drive additional sales growth via increased contact with Independent stores nationally. This role is to compliment the frontline sales territory plans and will be assisting with the pre-sell and selling of pre-determined sales deals and product offers via telephone across all categories and order processing direct to Metcash.

Please note this is a contract role of 6 months and part-time of 30.4 hours per week.

**Responsibilities**:

- Completing outbound calls across a specific set of retail customers
- Selling promotions & deal across our range to support achievement of sales targets
- Building & maintaining trusting relationships with customers
- Providing customer service excellence
- Accurate order processing, data entry and maintenance

**Why join us**:
Our Purpose is to Craft food that brings out ‘the good’.

When you work at DON, not only will you be part of a community crafting iconic products that people love, you will also enjoy a safe and supportive environment where you can be your authentic self, advance in your career if you choose to, be recognised and rewarded for your contributions, and make a positive difference in the community.

We also work hard to ensure the programs and benefits we offer are competitive and reflect the needs and preferences of our people. They include (among others):

- Flexible work arrangements
- Community partnerships and initiatives, inc. 2 volunteer days per year
- Options to purchase additional leave
- Discounted products
- Training and development programs
- Global career opportunities
- Various recognition programs and rewards, including an end of year celebration
- Health and wellness initiatives
- Study Assistance

**About you**:

- A passion for customer service and building customer rapport
- Adaptability to actively resolve issues
- Strong computer and data literacy
- Strong organisational skills and attention to detail
- Strong work ethic and positive attitude to drive results.

**Applications**:
***
- At DON and George Weston Foods, we are an equal opportunity employer. We embrace inclusion and diversity and celebrate what makes us unique. We are committed to the principles of equal employment opportunity and the provision of a safe and healthy work environment. _
- So we can get to know you in the best possible way, we're happy to adjust our recruitment process to support your accessibility needs. Please let us know your needs in providing a positive, barrier-free recruitment process_
- Applicants for this position may be required to undertake pre-employment screening tests including a pre-employment medical including drug and alcohol test and a security / background check which may also include a criminal record check. Proof of eligibility to work is required for all successful applicants._
- _

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