Customer Service and Sales Representative

5 months ago

Perth, Australia RAC Full time

Customer Service and Sales Representative

**About Us**:
With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."

**Your Opportunity**:
In the Customer Service and Sales Representative role - known as **Member Solutions Consultant**, you will engage with current and potential members from your local area showcasing the value and benefits of our products and services.

**What you need to know**:
**Location** : RAC West Perth Service Centre

**Working hours** : Monday to Friday 8.15am - 5.15pm (37.5 hours per week)

**Salary** : Starting at $59,197pa + shift loading / penalties + super + incremental salary increases as you take on opportunities to complete upskilling at your own pace.

**Training** : You'll be set up for success with a fully paid, in-depth structured training program directly delivered virtually to you by our professional Learning and Development Advisors.

**Career Growth**: Real career development, ongoing training, and support with genuine advancement opportunities.

**What will you be doing**:

- Provide support and accurate general advice or up to date information on products and services.
- Building and maintaining relationships with members recommending products tailored to suit their individual needs

**What we looking for**:
As a member-based organisation, alignment to our values is essential and we are looking for a seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment.
- Experience in working to achieving KPI's/ targets both individually & as part of a team;
- The ability to adapt & flex within a changing work environment, embracing and participating positively in change;
- Excellent communication skills with the ability to listen & relate well to others;
- The ability to demonstrate empathy and resilience in assisting members in difficult situations;

**What can we offer you?**
- Secure a full-time, permanent position working within your local community
- Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities.
- Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
- An inclusive & supportive environment, enabling all abilities to strive for success.
- Professional career development & ongoing training.
- Generous discounts on home, contents & car insurance, plus free roadside assistance.
- Member benefits & opportunity to join a very active Social Club.

We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement.

If you're seeking a career, not just a job, and want to make a meaningful impact in your community, click "." We can't wait to meet you and welcome you to the RAC family

BetterJourneysRAC

LI-JT1

Job ID JR103707

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