Billing and Funding Officer

3 months ago

St Leonards, Australia RSL LifeCare Full time

**About Us**:
At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of _creating proud communities living their best lives _is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people's lives.

**About the role**:
We are seeking a **Billing & Funding Officer to join our team on a 12-month fixed-term contract. **In this position, you will ensure efficient and accurate billing for our residential care clients and assist with government funding by reconciling funds, generating reports, and resolving customer queries across RSL LifeCare's facilities.

You will:

- Accurately process resident accounts, manage resident movements across Clinical, Finance, and Government funding systems, and generate monthly invoices and billing statements on time.
- Investigate and resolve rejected funding requests, process necessary billing adjustments, and conduct funding reconciliations to reclaim any lost funds.
- Complete quarterly review letter filings, prepare required government forms, and provide monthly and year-end compliance reports.
- Liaise with residents and families regarding any billing and funding queries.

**About You**:

- Excellent organizational skills with a strong attention to detail and a high degree of accuracy in data entry.
- Strong numerical and computer literacy, complemented by effective written and verbal communication skills.
- Proven problem-solving abilities in a similar role.
- Intermediate proficiency in Excel.

**Our benefits**:

- Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.
- Staff discounts across 700 select retail stores through Maxxia Rewards
- Leave Loading - 17.5% pay top up on paid leave

**Our commitment to diversity**:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
- It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare._

**Location **:St Leonards

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