Customer Advisor Leave and Relief

3 months ago

Oakleigh, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Part time
**Region**: VIC- South East region

**Leave & Relief Customer Advisor Role in Oakleigh and Surrounding Areas**

Join our Oakleigh team as a Customer Advisor and enjoy the best of both worlds: exceptional customer service and the vibrant coastal lifestyle.

In this role, you will:

- Serve as the first point of contact for our customers, offering outstanding service and handling everyday banking inquiries.
- Assist our customers with account opening, unsecured Lending and banking transactions
- Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
- Engage in an exciting role that includes travel to support our nearby branches, adding variety to your work and allowing you to experience the broader region.

If you’re passionate about providing excellent customer service and be open to travel opportunities, to be part of our Oakleigh team.
- Please note that this is a **Leave & Relief role **based in Oakleigh however will be also be supporting our Malvern, Elsternwick and Middle Brighton Area branches. It is essential for you to hold a Driver's Licence and that you can work at short notice, travel between locations with mínimal notice, and be flexible regarding working hours. **(Travel allowance included)**

**What you’ll bring**:

- A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
- An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- An appreciation for inclusion and the diversity of our customers

**The Hours**

Discover the perfect balance between work and life with hours tailored to fit your lifestyle needs.

The roles hours are:
**Monday 9:15am to 4:15pm**
**Tuesday 9:15am to 4:15pm**
**Wednesday** **9:15am to 4:15pm**
**Thursday 9:15am to 4:15pm**
**Friday 9:15am to 5:15pm**

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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