Customer Support Representative
2 months ago
This is an amazing opportunity to be fully trained in a corporate customer service role. Our client is a leading provider of technology to Lawyers and are looking for energetic and professional customer service people to join their dynamic team. Overall the company has 350 staff and you will be joining a team of around 15-20 so there's plenty of support and this is a really fun and friendly workplace.
Tasks including taking high volumes of inbound calls from clients (Lawyers) to assist them with using their technology platform. High volume means fast paced and you will be working to KPI's so this role is best for someone who is enthused by a very busy day and is driven by targets.
To be successful in this role you will be willing to learn and have a keen interest in technology and providing top quality customer service. Whilst you will be trained in all aspects of the position, the ideal background is customer service - whether call centre, retail or otherwise. An upbeat and friendly approach with a top phone manner and willingness to learn are essential criteria.
This is a company you want to work for - career opportunities are endless (this team offer a 'training ground' from where top performers are promoted quickly). Staff benefits include a hybrid working model (2-3 days in the office), full platinum gym membership, fully stocked kitchens and loads of sporting and social event opportunities.
Offices are in the Melbourne CBD and start date is ASAP.
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