Front Office Coordinator Patient Coordinator
1 week ago
We're looking for a Front Office Coordinator / Receptionist to join our team
This role is equal parts SALES, ADMIN and CUSTOMER SERVICE
If you're someone who is organised, likes to interact with people, this is for you
Your role in this position is to ensure the Front of House and Enquiries departments are run smoothly and efficiently and toe product a wow experience for every patient.
Sales experience is a bonus as this role will involve guiding people through their dental treatments and providing support.
**No Experience in the dental field? No Problem**
We hire based on attitude, not skills.
**About Us: Elevate Dental**
Our practice takes pride in providing patients with the highest quality dental care within a friendly, caring environment.
We're a bit different to other dental centres as we focus on quality, education and customer service to exceed our patients' expectations. Every day we make a profound difference in the lives of our patients. Our passion, team and culture are unique and offer an extraordinary opportunity for someone looking to learn and grow.
This position will include working between our Hawthorn and Richmond practices.
**Are you who we're looking for?**
You will succeed in this role because you:
- proactive, adaptable and a team player.
- are well presented and have excellent communication and customer service skills
- are a people person, with the ability to project sincerity, warmth and confidence
- friendly, sociable and someone who goes the extra mile and can be counted on by the rest of your team.
- love to follow systems and show great initiative in coming up with solutions.
- experience in customer service will be an advantage
- awesome computer skills and be able to work in a dynamic and challenging team environment.
In this role you’ll take responsibility for assisting and supporting the dentists and giving our patients 5-star service.
**Job Types**: Full-time, Casual, Permanent
**Salary**: $25.00 - $38.00 per hour
Schedule:
- Monday to Friday
- No weekends
- Shift work
Supplemental pay types:
- Performance bonus
Application Question(s):
- What is your expected hourly rate?
- How many years of managerial experience have you had?
**Experience**:
- Front office: 1 year (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
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