Adviser Care Consultant

3 weeks ago


Brisbane, Australia Zurich Insurance Full time

A new adventure awaits

At Zurich we’re on a journey, even though we are 150 years young, we are lighting the way to a brighter future. A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on

Let’s create a brighter future together, let’s make a difference

Work is something you do, not only somewhere you go. The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future.

A fantastic opportunity exists to join Zurich’s Life Insurance Division as an Adviser Care Consultant.

This is a great entry level role into Zurich where you will be provided with excellent training and the support of a wonderful team.

As an Adviser Care Consultant, you will provide exceptional service to our customers and advisers through inbound calls where you will assist with queries ranging from general Life Insurance policy information, processing requests, and maintaining details for existing Life Insurance policies.

If you want to work in a professional, supportive culture with ongoing mentoring/training, flexibility, and great benefits, we want to hear from you

Important to your success - let's grow together
- Strong Customer Service experience (call centre experience highly regarded)
- Excellent verbal and written communication skills
- High level of accuracy and attention to detail
- Great initiative and ability to prioritise tasks
- Solid computer literacy skills

Belong. Zurich is here to support you

We could go on, but the main point is that Zurich is a place that you can truly belong and thrive



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