Medical Receptionist

7 months ago

Canberra, Australia Qscan Group Full time

Boost your career in medical administration
- Personal and professional development opportunities
- Receive high-quality training and support

**About Qscan Canberra**

Qscan Canberra was originally formed as Universal Medical Imaging by a group of innovative radiologists dedicated to clinical excellence over a decade ago. We are a progressive diagnostic imaging group offering a broad range of MSK, Obstetric, Interventional, Vascular, Paediatric, and General Ultrasound services. We are an inclusive and diverse workforce that goes the extra mile to deliver excellent care and high-quality outcomes to our patients. We employ the use of state of the art equipment and cutting-edge technology because we believe our patients deserve nothing but the best. Currently, we have sites located in Kingston, Braddon, Macquarie, Gungahlin, Calvary Hospital MRI Suite, and University of Canberra PET-CT.

**About the Opportunity**
Do you have excellent organisational skills and attention to detail? Are you a people-person who thrives off providing customer service that is above and beyond?

We are currently seeking a dedicated **Receptionist** to join our **Canberra **team on a **Full-time **basis.

**You will**:

- Handle all face-to-face and over the phone patient registrations, bookings, triage and queries as the first point of contact within the clinic.
- Receive payments, issue receipts, complete all billing and invoicing for patients.
- Operate our booking system
- Assist with any back office activities as required, such as, outbound calls, data entry and reporting as delegated by your manager

**How You’ll Benefit**
- Paid parental leave
- Uniform allowance
- Annual flu vaccinations
- Personal and professional training and development programs
- Access to our Social Club - including events, giveaways and monthly raffles
- Access to local/team events and rewards
- Competitive salary and allowances
- Exclusive discounts on personal purchases through the Dell Employee Purchasing Program
- Wellbeing Gateway App to enhance your mental health and wellbeing
- Access to our Employee Assistance Program (Assure)

**About You**

Alongside your passion for excellent customer service and organisational skills, you also have:

- The ability to work flexible hours
- Excellent interpersonal skills and dedication to patient care
- Be able to balance competing priorities and tasks whilst maintaining a timely service
- Have the ability to adapt to varying databases/systems
- Previous experience as a receptionist (experience in medical or health care desirable)
- You are welcome here. We strive to foster a diverse and inclusive work environment where people feel safe and valued for their unique contributions. We incorporate new and different ways of thinking and collaborating in the way we do our business and service our communities._
- At Qscan, Environmental, Social and Governance_ _considerations are important to us - we want to further promote innovation and foster creativity while operating in a sustainable way._
- We know this sounds ambitious but we also know we can achieve our big goals with a great team. We want the best people working for us. Come join the team. You are welcome here_

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