Return Vehicle Representative

6 months ago

Adelaide CBD, Australia Hertz Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a ‘One Team’ culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team._
- To continue our success in the future of car rental, we’re looking for customer focused, high performing Return Vehicle Representative to join our exceptional team. We provide the keys for you to drive your career_
- **What are the Perks?**_
- _**Profit Sharing Program**_
- _**Generous discounts on our brands**_
- _**Employee Car Sales Program**_
- _**Car Leasing Program**_
- _**On-site Airport Parking**_
- _**Additional days leave per annum**_
- _**A focus on sustainability**_
- _**Targeted charity partnerships**_
- _**Key focus on wellbeing and safety**_
- _**WGEA Certified workplace**_

**About the Role?**

As a Return Vehicle Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Adelaide Store and you may be required to work at other SA stores within reasonable travel distance. In this role you will;
- Process rental returns utilising our mini-computer system
- Detail vehicles to the Hertz standard
- Ensure that vehicles are in a road worthy condition through performing safety checks
- Drive vehicles in a safe manner & adhere to all Hertz policies & procedures
- Work efficiently and effectively in a fun team environment
- Perform duties with limited supervision and assist with training new staff

**What do we need from you?**

To be successful in this position, our new team member will be able to demonstrate the following:

- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- Ability to show reliability and autonomy within their work
- A full and current AU driver’s licence with the ability to drive automatic vehicles

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate & incentives**
- **Opportunities for career growth and development**
- **Full training and a company uniform**
- **A supportive team environment**
- **Leave loading & shift penalties applied to base hourly rates**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Job Types**: Part-time, Permanent

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Penalty rates
- Performance bonus

Work Location: In person

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